Management/Executive Services:Sessions designed to help leaders understand their abilities and impact on their teams and the organisation as a whole. Dissecting their leadership systems into what is sustainable and limiting. Assisting them in understanding how to integrate the worlds of innovation and human enablement. Culture Evaluation:The purpose of these sessions is to bridge the gap between the culture that is marketed and the culture that is practiced. The sessions… Show more Management/Executive Services:Sessions designed to help leaders understand their abilities and impact on their teams and the organisation as a whole. Dissecting their leadership systems into what is sustainable and limiting. Assisting them in understanding how to integrate the worlds of innovation and human enablement. Culture Evaluation:The purpose of these sessions is to bridge the gap between the culture that is marketed and the culture that is practiced. The sessions identify each culture and provide a framework for moving forward with the goal of forming a single culture that everyone can identify with.Boundary Development: These sessions aid in the development of guidelines that a person creates in order to identify rational, safe, and acceptable ways for other people to behave towards them and how they will react appropriately when those limits are breached.Life & Purpose Coaching: Coaching consultations that will aid in the establishment of purpose and authenticity, specific to an individual's development, fulfillment, growth, and well-being, both personally and professionally.Relationship Coaching / Development: The purpose of these sessions is to identify and dissect the role of your personal and professional relationships in the effective application of your support structures. This type of coaching can assist employees at all levels within an organization in how to work together in a way that is suitable for all parties.Mediation: Sessions intended to provide a neutral third party to assist disputants in resolving conflict and reaching a settlement. Offer assistance in convening meetings, discussing the issue at hand, and assisting parties in identifying potential solutions.Corporate Social Investment/Responsibility: Sessions designed to assist organisations with the development of their CSR engagements and strategies that will aid in giving back to communities, engage in philanthropic causes, and provide positive change. Show less

Facilitated social initiatives within the department which entailed identifying appropriate initiatives, conducing a needs analysis, managing the budget process and liaising directly with external stakeholders. I.e., A winter beanies and scarves initiative for a variety of children’s homes around Johannesburg, collection of water during the Cape Town water crisis, and developed a feeding scheme initiative.

Core function: Investigated accounts to detect and mitigate fraudulent behaviour and thus reduced monetary losses. Analysed statistical data on accounts to understand fraudulent trends which assisted in building a dynamic ecosystem that was constantly reducing the high flow of fraudulent activity. Additionally involved in projection management and innovation: Facilitated projects related to streamlining fraud investigation processes i.e., the development of systems to prioritise risk… Show more Core function: Investigated accounts to detect and mitigate fraudulent behaviour and thus reduced monetary losses. Analysed statistical data on accounts to understand fraudulent trends which assisted in building a dynamic ecosystem that was constantly reducing the high flow of fraudulent activity. Additionally involved in projection management and innovation: Facilitated projects related to streamlining fraud investigation processes i.e., the development of systems to prioritise risk, automation of standard fraud forms, standardizing other key documents, and creating fraud management systems to alleviate the volume of administrative tasks. Other responsibilities included compliance with legal and risk industry standards and processes and stakeholder engagement.Highlight: Part of the winning team for an Investec ‘Dragons Den’ initiative which entailed developing proactive and cost-effective technology solutions aimed at improving processes within the business. Show less

Monitored account activity to detect possible card fraud, performed analysis to identify possible front-end and/or back-end fraud, identified areas for increased security procedures and recommended to fraud prevention associates. Engaged with clients to verify or explain unusual account activity

Assisted in the facilitation of documents for both internal stakeholders such as Investec Private Bank, Investec Securities, Investec Asset Management, as well as external stakeholders including Auditors and various 3rd party representatives. Documents included reference letters, visa letters, tax certificates, confirmations, statements, transactional histories, full general reports, EDR letters and audit certificates/confirmations.