Sanjoo Sharma Email and Phone Number
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Sanjoo often regarded as “Man on the move” have contributed relentlessly to the Outsourcing Industry in India”. After completion of 23 years in the IT/ITES industry holding various senior leadership roles in many fortune 500 companies like Infogain, HSBC, Astra Business Services, HP, PeopleSoft etc., Sanjoo founded Radical Minds Technologies Pvt. Ltd. a technology strong BPO in the year 2010Radical Minds is one of the fastest growing BPO with strength of over 6000 employeesRadical Minds provide BPO solutions to multiple industries including:IT /ITES * E-Commerce *Travel, Hospitality & Aviation *Food Aggregators *Retail *Healthcare * Online Education * Gaming * Logistics *Telecom * BFSI * Social Media *PSU/Govt. etc.Radical Minds has various certification which includes but not limited to ISO 27001, ISO 9001, ISO 25999, CMMI 3 & 5, PCI/DSS etcAs a young Entrepreneur, Sanjoo has spread his wings to various other industry segments incl. IT Services, IT Products, Optic Fibre Manufacturing, Publications etcSanjoo has founded his second company in year 2015 i.e. RMT Engineering Pvt. Ltd. focused on Software Development, Product Engineering, AI & Machine Learning. RMT Engineering has built complete in-house call center solution (Dialer, IVR, Call Logger, Screen Recording/bargin, customised CRM as per client requirement), Quality Monitoring tool, Ticketing solution etc. Sanjoo has created over 25000 new jobs in India and believed to have indirectly enabled employment of over 2,00,000 people till date with more to come. Due to these significant contributions towards the BPO & IT industry, Sanjoo has been awarded various prestigious awards from the industry like National Achievers Award by Zee Digital in 2022, Distinguished Alumni award by IMT Ghaziabad 2021, Business Leader of the Year 2020 among many others.A MBA in IT and Graduate Engineer in IT, Sanjoo is a passionate technocrat who constantly strives to bring difference in the current trends of service offerings and customer experience. His in-depth hold on IT and keenness to technological advancements and innovations in new technologies, Sanjoo believes is the key to enhance Customer engagement to the next level. Sanjoo is felicitated with many industry awards for his contributions towards IT and Business community. With vast experience in Finance and General management, Strategy developmentSanjoo is also a seasoned professional in Stake Holder management, Investor management, Employee management, M&A etc. and has been featured a number of times in leading Publications and TV Channels
Radical Minds Technologies Pvt. Ltd.
View- Website:
- radicalminds.in
- Employees:
- 1692
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Founder And Managing DirectorRadical Minds Technologies Pvt. Ltd.Gurugram, Hr, In
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Founder & Managing DirectorRadical Minds Technologies Pvt. Ltd. Aug 2010 - PresentGurugram, Haryana, InSanjoo has founded Radical Minds group in year 2010 with a vision to provide exceptional BPO & IT customer services to various industries ensuring to give complete solution at one place. Radical Minds Technologies Pvt. Ltd. was the first BPO company, Sanjoo has started in year 2010 which was not a traditional BPO but a strong technology company as well ensuring to give 100% solution to our clients which includes but not limited to provide complete call center outsourcing services like other BPOs are doing (FTEs, HRO, T&Q, WFM, strong Governance etc. etc.) but also ensuring to provide our inhouse complete Dialer solution (OptiML) to them which has many more features companies cant provide. Radical Minds is one of the fastest growing BPO with strength of over 6000 employees.Radical Minds provide BPO solutions to multiple industries including:IT /ITES * E-Commerce *Travel, Hospitality & Aviation *Food Aggregators *Retail *Healthcare * Online Education * Gaming * Logistics *Telecom * BFSI * Social Media *PSU/Govt. etc.Radical Minds has various certification which includes but not limited to ISO 27001, ISO 9001, ISO 25999, CMMI 3 & 5, PCI/DSS etcSanjoo has founded his second company in year 2015 i.e. RMT Engineering Pvt. Ltd. focused on Software Development, Product Engineering, AI & Machine Learning. RMT Engineering has built complete in-house call center solution (Dialer, IVR, Call Logger, Screen Recording/bargin, customised CRM as per client requirement), Quality Monitoring tool, Ticketing solution, BI Tools etc. Sanjoo has created over 25000 new jobs in India and believed to have indirectly enabled employment of over 2,00,000 people till date with more to come. Due to these significant contributions towards the BPO & IT industry, Sanjoo has been awarded various prestigious awards from the industry like National Achievers Award by Zee Digital in 2022, Distinguished Alumni award by IMT Ghaziabad 2021, Business Leader of the Year 2020 among many others.
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Founder & Managing DirectorRmt Engineering May 2015 - PresentSanjoo has founded Radical Minds group in year 2010 with a vision to provide exceptional BPO & IT customer services to various industries ensuring to give complete solution at one place. Radical Minds Technologies Pvt. Ltd. was the first BPO company, Sanjoo has started in year 2010 which was not a traditional BPO but a strong technology company as well ensuring to give 100% solution to our clients.Sanjoo has founded his second company in year 2015 i.e. RMT Engineering Pvt. Ltd. focused on Software Development, Product Engineering, AI & Machine Learning. RMT Engineering has built various customised products for our clients including IT services & consultancy. RMT Egg has developed complete in-house call center solution (Dialer, IVR, Call Logger, Screen Recording/bargin, customised CRM as per client requirement), Quality Monitoring tool, Ticketing solution, BI Tools etc. Sanjoo has created over 25000 new jobs in India and believed to have indirectly enabled employment of over 2,00,000 people till date with more to come. Due to these significant contributions towards the BPO & IT industry, Sanjoo has been awarded various prestigious awards from the industry like National Achievers Award by Zee Digital in 2022, Distinguished Alumni award by IMT Ghaziabad 2021, Business Leader of the Year 2020 among many others. -
Director - Technology & CisoAthena Bpo Pvt. Ltd Aug 2006 - Aug 2010Mumbai, Maharashtra, In• Responsible for monitoring the overall functioning of technical process, identifying improvement areas and ensuring implementation of various process changes to maximize customer satisfaction level• Responsible for overall IT, Infrastructure & Security on Pan India basis• Responsible for creating various IT Policies, procedures & Documentation.• Responsible for maintaining & managing all existing facilities in India in terms of IT, Infrastructure, CRM/Development/Database/Telecom & IT/Information Security• Responsible for Dialer, IVR, Call Logger, CTI, Bridge, ACD etc• Responsible to perform periodic reviews within the team and with the Customers• Responsible for Capex, development of budgets etc.• Responsible for all IT & Infrastructure Vendor management and coordination with all major telecom players nationwide/worldwide. Analyzing business needs and spearheading initiatives regarding establishment of IT infrastructure including procurement of hardware and software.• Responsible for written responses for proposals (RFPs) from not only IT perspective but complete end to end RFP creation• Responsible for implementation, monitoring and review of ISMS on ISO 27001 & BS 17799 guidelines including alignment to legislative and industry leading security practice standards across Organization• Responsible for reviewing and deploying Risk Assessment, Disaster Recovery(DR) and BCP on ISO 25999 guidelines across Organization includes all locations/processes• Responsible for testing, reviewing & changing COB (Continuity Of Business) on quarterly basis• Responsible evaluating, developing and deploying BCM strategy meeting evolving business needs• Responsible for developing effective people, policies, procedures, documentation and specifications• Responsible for planning to ensure Service Delivery and continuous improvement towards operations -
Director - It & Ciso (Worldwide Locations)Astra Global Sep 2003 - Aug 2006Noida, Uttar Pradesh, InWorking as Director- IT, Infrastructure & CISO was responsible for overall management of 5 facilities World-wide catering to all IT requirement including (Voice, Data, System, Network, Telecom, IT Security & Strategy). Was sizably involved, doing IT setup at Multi-locations, WAN Interconnectivity, Messaging and Collaboration system setup.Responsible for Data Center (planning & designing), IT initiatives and developments for Astra IT(All subsidiaries, worldwide Locations) Planning, DR / BCP implementation and operations (OSC & SER Dialer, IVR and Call Logger), Budgeting which includes infrastructures for BPO / Call Centers, Data centers, 24X7 Support and Helpdesk. I was responsible for service delivery and continuous improvement. Perform periodic reviews within the team and with the Customer. Responsible for implementation, monitoring and review of ISMS including alignment to legislative and industry leading security practice standards. I was also responsible for developing and executing Security Risk Assessments and Risk Management. Ensure periodically internal and external audits occur, with adequate plans in place to remediate findings. Responsible for Disaster Recovery (DR) and Business Continuity Planning (BCP) along with ISO 27001, PCI DSS & CMMI standards across the Organization.Played a key role & was responsible for written responses for proposals (RFPs) from IT perspective. -
Manager - Global Network SupportInfogain Aug 2001 - Sep 2003Los Gatos, Ca, UsWorking as Manager- Global Network Support was responsible for managing 9 facilities worldwide. The responsibility included managing Infogain worldwide Network & Security implementation and operations for Infogain both Software Development and in BPO / Call Center. Responsible for IT Infrastructure for all four verticals i.e. Systems/Network/Voice & Telecom taking care of all IT initiatives and Infrastructure development for India, US and UK operations. Vendor management and coordination with VSNL, DOT and all hardware, software service provider Vendors. Primary responsible for designing & maintaining Data Centers in India, US & UK -
General ManagerS S Netcom Jan 1999 - Aug 2001
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Product Support EngineerR.B.Comtec Pvt Ltd Jan 1996 - Jan 1999
Sanjoo Sharma Skills
Sanjoo Sharma Education Details
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Kolhapur JobsInformation Technology
Frequently Asked Questions about Sanjoo Sharma
What company does Sanjoo Sharma work for?
Sanjoo Sharma works for Radical Minds Technologies Pvt. Ltd.
What is Sanjoo Sharma's role at the current company?
Sanjoo Sharma's current role is Founder and Managing Director.
What is Sanjoo Sharma's email address?
Sanjoo Sharma's email address is sa****@****hoo.com
What is Sanjoo Sharma's direct phone number?
Sanjoo Sharma's direct phone number is +9112469*****
What schools did Sanjoo Sharma attend?
Sanjoo Sharma attended Kolhapur Jobs.
What skills is Sanjoo Sharma known for?
Sanjoo Sharma has skills like Vendor Management, Service Delivery, Itil, Team Management, Management, Linux, Sql, Security, Data Center, Strategy, Disaster Recovery, Business Continuity Planning.
Who are Sanjoo Sharma's colleagues?
Sanjoo Sharma's colleagues are Midnight Stalker, Shradha Kaushik, Anuradha V, Bhuwan Singh, Imran Pasha, Kunal Toora, Bhumika Bhatia.
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