Sanjoy Gain Email and Phone Number
With over 15 years of experience in the Banking, Federal and State Government and as a results-driven high achievers it is a privilege to work in a very fast-paced highly structured work environment where I have customer care at the heart. As a team player I am passionate about customer advocacy and drive results. I have proven record of providing world class customer service towards the diverse community with my strong analytical and problem-solving and thinking skills. I have the ability to make the right decision with my well thought judgement skills. I have strong attention to details and do the right thing at the first time.I have attained master's in accounting and completed certificate III and IV in financial services. I have strengthened my ability to deliver an exceptional customer service and provided expert solutions to make their life easier and simpler. Throughout my career in Private or Public organizations, I have adopted the positive, collaborative & influential team culture, where I act with integrity and maintain professional and respectful relationship with internal and external stakeholders. Being a helpful and reliable person, I enjoy taking new challenges and always be an advocate of accepting new positive change and determined to make it better and be better with my positive influential mindset.
The Australian Government
View- Website:
- australia.gov.au
- Employees:
- 267
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ComplianceThe Australian Government 2021 - PresentNew South Wales, Australia
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Premium BankerWestpac Jul 2021 - Mar 2022Sydney, New South Wales, Australia -
Assistant Branch ManagerCommonwealth Bank Jul 2019 - Jul 2021Sydney, New South Wales, AustraliaAs an assistant Branch Manager I work side by side with my Branch Manager, Where I have the opportunity to learn and enhance my management skills to be a future leader. As an assistant branch manager I play a key role to create a risk free work environments, I manage our branch risk and compliance matters, help team members to grow by providing appropriate coaching and training. I also play a vital role in the Branch operations, especially Leading Customer & Business outcomes, Maintain branch risk & compliance, provide coaching to the fellow team. -
Department Of Home Affairs( Immigration & Border Protection)Australian Department Of Home Affairs Jan 2018 - Jan 2019Sydney, AustraliaIts a great privilege to work for Government, and uphold APS Code of Conduct ,work principles and related APS Values. To work with the diverse community and offer a quality customer service at the highest level is my all time priority. -
Mortgage Lending ManagerCommonwealth Bank Feb 2015 - Dec 2018Sydney, AustraliaIt is important to understand our Vision and our Values and how we can demonstrate them in every interaction. As a Lending Manager I am transparent as well as accountable and always I take sustainable approach, where our customers are engaged and served professionally and respectfully to meet their life goals. To secure and enhance our customers’ financial wellbeing and to avoid any unexpected circumstances, I always go through an assessment process, tailored to individual customers and make sure they understand the loan.I am honest and trustworthy and always display personal drive and integrity. I own very strong interpersonal communication skills which I have developed over the course of my career in different organisations.It’s important to me to build a successful personal brand. I always use positive body language when communicating with my customers and colleagues. It can shape the customer’s first impression during the interview. Non-verbal communication is extremely important because it’s how we express our ideas and thoughts.
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Various Customer Facing Branch RoleCommonwealth Bank Sep 2011 - Jul 2014Sydney Innerwest, Cbd, Bankstown AreaMy priority was in Customer facing branch roles to deliver an exceptional service, offer to assist, introduced our products and services, introduce and demonstrate with the new digital technology and through a productive need based conversation discovered customer financial goals and aspirations and find out the options to fulfil their needs. As a team player I was always available to work collaboratively with the team and maintain a professional behaviour at all times.
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Customer Service RepresentativeWoolworths Group Mar 2007 - Jul 2011Sydney, New South Wales, AustraliaDuties and Responsibilities: Cash handling, Serving customers, promote/introduced new products and services, demonstrated with self-service, complete mandatory e-learning -
Administration And Office SupportTarget Jan 2011 - Jun 2011Sydney, New South Wales, AustraliaDuties and Responsibilities: Merchandising, communicating with internal and external stakeholder, suppliers, dealing with complains/a faulty product, change prices, updates tickets.
Sanjoy Gain Education Details
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Central Queensland University, RockhamptonAccounting And Business/Management -
Banking And Finance -
Commonwealth Bank AustraliaBanking And Financial Support Services
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Commonwealth Bank AustraliaFinancial Services
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Marketing/Marketing Management, General
Frequently Asked Questions about Sanjoy Gain
What company does Sanjoy Gain work for?
Sanjoy Gain works for The Australian Government
What is Sanjoy Gain's role at the current company?
Sanjoy Gain's current role is Australian Government.
What schools did Sanjoy Gain attend?
Sanjoy Gain attended Central Queensland University, Rockhampton, Kaplan Australia, Commonwealth Bank Australia, Commonwealth Bank Australia, National University | Bangladesh.
Who are Sanjoy Gain's colleagues?
Sanjoy Gain's colleagues are Misty Gregory, Sonya Arnold, Angus Wheeler, Bev Thompson, Mark Ledbury, Brooke Simpson, David Smith.
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Sanjoy Gain
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