Sanjiv Patel Email & Phone Number

Kirkland, Wa, Us

Saint Louis, Mo, Us

Cloud/AWS Solutions Engineering and SRE Platform Lead for Amazon Connect Contact Center.

Salt Lake City, Ut, Us

Security vulnerability remediation team. Achieved 80% reduction in SLA breaching security vulnerabilities via analysis and remediation of Rapid7 detections, primarily through CentOS linux OS, Tomcat, and Java upgrades for Sailpoint Identity IQ application. Implemented Ansible to handle basic configuration across servers.

Bellevue, Wa, Us

Devops for AWS cloud based environment with applications running on kubernetes.Tech used: Terraform, Kubernetes, Docker, Python, RDS, PostgreSQL, MS SQL Server, Gitlab, Ruby on Rails, Node, Airflow, Splunk, Graphana, Lambda, Step Functions, S3• Led weekly operations reviews• Set standards for dev workflow, CI/CD, deployments, environment configuration• Implemented Infrastructure as Code with Terraform for AWS resources• Migrated on-prem SQL Server databases to AWS RDS• Provided direction/mentoring to junior developers• Implemented features in Rails app• Implemented improvements to CI/CD

Seattle, Wa, Us

New devops role managing a modern AWS cloud environment running containerized microservices and apps as integrations between the legacy systems and eCommerce platform powering SLT’s business. Tech used: Terraform, ECS, Docker, Python, SNS, SQS, CloudWatch, Lambda, MongoDB, ALB, API Gateway, S3, Gitlab- Cleaned up ineffective monitors and rolled out CloudWatch alarms for AWS managed services improving signal/noise ratio- Implemented CloudWatch log metric filters, alarms and dashboards for applications which resulted in early detection of business impacting failures and enabled data based decision making- Drove improvements to development work flow and practices, participating in code reviews, backlog grooming, sprint planning, incident management process, encouraging unit testing, pushing for improved operational basics such as logging standards- Identified repeat application failures and drove improvement in collaboration with the dev team- Delivered automation for operational activities and business functions utilizing AWS Lambda, EventBridge, ECS, S3- A great deal of troubleshooting, investigating via CloudWatch, uncovering misses/drift in requirements, debugging Python, reprocessing messages, ad-hoc scripts to process csv data and post to an API- Contributed across many other areas for example, assisting with Javascript in Google Tag Manager, Redshift administration, identifying bugs in Order Management System, Salesforce Commerce Cloud support

Burlington, Massachusetts, Us

Full stack Ruby on Rails developer working on a complex, mature SaaS Project Management application in a CI/CD Agile environment - Worked with AWS EC2, PostgreSQL RDS, Redis Elasticache, Ansible, Git, Github, TeamCity (CI), Jenkins, Upsource, Mercurial, Javascript, New Relic, Datadog, Terraform- Worked on a variety of projects from the trial signup form to backend billing integration with Quickbooks online REST API. Owned admin and billing domains of the app.- Improved infrastructure reliability and reduced cost by helping team migrate self-hosted app to AWS, owned local storage to S3 migration and local email delivery to email service provider integration.- Reduced 1st of month billing operations man hours 90% via continuous improvement of integration, admin functions, reporting and process- Enabled business to explore untapped self-serve customer potential by implementing a new ‘Small Team’ subscription plan- Improved revenue capture by implementing rate increase invoice feature- Simplified business process around price lift by introducing and implementing the ability to have multiple subscription plans- Collaborated with business leadership to elicit and refine requirements, translated to functional requirements, produced work breakdown structures, coordinated with QA/Release Manager, scheduled releases- Accomplished critical framework upgrade from Rails 4 to Rails 5

Herndon, Va, Us

Operational support for Online Billing, Billing Adjustment, and Bill Cycle Audit applications and internal applications developer. First to deliver pilot mobile application. First to deliver company wide web application with Ruby on Rails. Pioneered use of Ruby/Rails within company. Some projects:- Developed company's Manager Self-Service web application to replace previous spreadsheet/email process for submitting employee record changes through HR. Capital approved project delivering substantial annual savings in man-hours for HR department. Implemented in an informal, agile fashion, with Ruby On Rails, MySQL, Bootstrap, jQuery, integrated with Oracle data warehouse. - Developed BAI Bank File parser and custom writer to process bank files and load to DB- Automated web form LNP history lookup enabling customer intelligence group to retrieve history on over 9 million numbers for data mining, utilized resque/redis- Created company’s first native iPhone/iPad app for the billing adjustment approval workflow application. Utilized REST web services and JSON. iOS client created with Objective-C and Xcode, middleware with Ruby on Rails, and backend web services with Sinatra and Sequel ORM connected to legacy Oracle database.- Designed and developed IT Training portal with integration to training vendor using Ruby on Rails- Rewrote a Perl CGI Revenue Assurance audit catch tracking web application using Ruby on Rails/ oracle_enhanced/Oracle, a bit of jQuery. - Developed a Rails app providing internal users super fast invoice search and convenient downloading, utilized a mongodb backend for ease of development and performance- Created utility app to enable employees to easily track vacation and other time off as a side project with Ruby on Rails

Managed large Sun Solaris server environment running various apps such as Iplanet/SunOne, ldap, Weblogic, ATG, Oracle.

Dallas, Texas, Us

Operational support of neimanmarcus.com through development, test and production.

Dallas, Tx, Us

Production HPUX and Sun server support for eBusiness applications, application installation, configuration, monitoring and automation. Worked with BEA Weblogic 6.1 Server, ATG Dynamo, CORBA, MQ Series, Oracle, Apache, Iplanet.

System administration and engineering supporting Enterprise Integration Test team. Environment included Siebel, Vitria, Kabira and internally developed applications using CORBA middleware products.

Dallas, Tx, Us

System administration for Business Security Applications test and development environments using AIX,HPUX, Sybase and DB2. Big data system, terabytes of data.

Implemented Cerner’s 3 tier client/server healthcare information system at multiple client sites in project based engagements.

Armonk, New York, Ny, Us

AIX Technical Support Specialist and system administrator for large DCE/DFS server farm. Certified AIX Technical Expert. Backend team lead in support center.