I am a Technical Account Manager for Remote Infrastructure Management Services (RIMs) of Dev IT and is responsible for ensuring excellent customer support, 24x7x364 production servers uptime, business continuity and inspiration to the support engineers. I am a Microsoft Certified Systems Engineer (MCSE) and a Microsoft Certified Systems Administrator (MCSA) with specialization in Messaging. He also holds certificates from CompTIA N+.I brings with extensive experience in system administration, server security analysis, system auditing and systems engineering and having over 7+ years of experience in the IT industry. I am a technology specialist on Microsoft platforms with core focus on Active Directory, Microsoft Exchange Servers, Web Servers, IT Securities, Mail Servers, Database Servers, ColdFusion Administration, Small Business Servers, Microsoft SharePoint, Microsoft Forefront Family and Nagios. I am having expertise on virtualization technologies including Microsoft Hyper-V, VMware family and Xen Hypervisor.