Sanjula Devat Email & Phone Number

Kamloops, British Columbia, Canada

Kamloops, British Columbia, Canada

Kamloops, British Columbia, Canada

Kamloops, British Columbia, Canada

• Answered incoming calls and directed to appropriate team member• Handled and distributed incoming faxes• Managed and coordinated general office tools and resources

Kamloops, British Columbia, Canada

• Greeted customers, scanned products and coupons, and loaded purchases• Answered questions regarding sale items, policies, and services• Processed cash, credit cards, coupons and voucher transactions; processed returned items and refunds

Mauritius, Floreal

• Demonstrated customer skills by welcoming inpatients and outpatients• Input of doctor appointments on the system, answering internal and external phone calls• Check in and check out of patients• Classification of medical and financial reports

Mauritius

• Welcoming inpatients• Ensuring good quality service was provided• Understanding and resolving patient complaints• Communicating and reporting to other departments

Miami/Fort Lauderdale Area

• Housekeeping – Maintaining hotel guest rooms and responding promptly to guest request. Supervised and involved in the housekeepers’ daily tasks and running shifts; inspected guest rooms.• Front Office/ Night Audit/ Night Manager – Check in and check out guests, interact with guests to address basic questions; answer and direct incoming calls from inside and outside the hotel to the appropriate department for assistance; register requests for wake-up calls and follows through to ensure guests receive their wake-up calls at the requested time; master all accounting procedures according to guidelines to ensure proper revenues and payment on accounts are received and credited; training of new receptionists; ensured that the service standards, policies and procedures are being met; ensured guests issues are properly handled and solved.

Switzerland

Check in and check out guests, registering online reservations in the system and fulfilling guests' needs and wants, handling telephone calls, reservation booking, night audit and training of new receptionists.

Geneva Area, Switzerland

Restocking amenities in the rooms and minibar, customizing the amenities for the VIP guests; serving and deserving breakfast, lunch and dinner to guests that requested for room service.

Post Baccalaureate Diploma, Human Resources Management

Bachelor'S Degree, Hospitality Management