Arena build online communities on Business Websites.• Support outbound and inbound sales teams by delivering tailored product demonstrations, filling RFPs & Security questionnaires, customizing live blogs and chats, and integrating advanced Google Ad Manager (GAM) and SEO strategies.• Develop and present customized solution proposals, contributing to a 25% increase in lead conversion rates and a 15% boost in deal closures.• Lead post sales and pre sales technical discussions during… Show more Arena build online communities on Business Websites.• Support outbound and inbound sales teams by delivering tailored product demonstrations, filling RFPs & Security questionnaires, customizing live blogs and chats, and integrating advanced Google Ad Manager (GAM) and SEO strategies.• Develop and present customized solution proposals, contributing to a 25% increase in lead conversion rates and a 15% boost in deal closures.• Lead post sales and pre sales technical discussions during client calls to resolve issues and de-escalate critical situations, reducing client churn by 20%.• Architect and implemented custom integration solutions directly impacting 200M+ monthly visits to Arena LiveBlog. Key integrations include Dark Mode handling via iframes and REST APIs, privacy consent management with OneTrust, and GAM in-feed Ads. These solutions are utilized by major clients like ESPN and Reuters, as well as self-serve users.• Collaborate with Product Management and Engineering teams as a technical leader, relaying and resolving technical challenges faced by the commercial organization, improving issue resolution times by 30% Show less

• Led and resolved all pre-sales and post-sales enterprise queries with a 95% success rate, ensuring swift turnaround times while directly reporting to the CRO. Contributed to a 20% increase in customer satisfaction and supported closing over $4M in annual enterprise deals.• Spearheaded AWS task force, reducing AWS costs by 31% through instance monitoring, optimization, and vendor contract management.• Developed a conversational AI chatbot for enterprise customer security audits and… Show more • Led and resolved all pre-sales and post-sales enterprise queries with a 95% success rate, ensuring swift turnaround times while directly reporting to the CRO. Contributed to a 20% increase in customer satisfaction and supported closing over $4M in annual enterprise deals.• Spearheaded AWS task force, reducing AWS costs by 31% through instance monitoring, optimization, and vendor contract management.• Developed a conversational AI chatbot for enterprise customer security audits and RFPs, improving Sales and Customer Support efficiency by 40% and reducing response times by 50%.• Demonstrated ProtoPie’s features to clients like Google, Meta, and BMW, Benz, Volkswagen via webinars, resulting in $1.2M in revenue expansions (2023-2024) through effective presentations and tailored solutions.• Conducted business trips to China and Europe to troubleshoot issues and upsell Enterprise Clients, contributing to overall client satisfaction and retention.• Managed and resolved on-premise enterprise server deployments, leveraging containerization technologies (Docker, Kubernetes, OpenShift) and advanced networking practices to optimize performance, scalability, and system reliability. Show less

The world's most powerful no-code hi-fidelity prototyping tool. Widely used by the most innovative companies, e.g., Google, Meta, BMW, Spotify ,Nintendo, TikTok, Reddit, and Robinhood.• Lead Engineer of ProtoPie Connect. Led tech initiatives, overseeing the development and maintenance of new and existing features, resulting in a 20% increase in product stability and performance.• Developed the Desktop and Embedded versions of ProtoPie Connect, introducing significant architectural… Show more The world's most powerful no-code hi-fidelity prototyping tool. Widely used by the most innovative companies, e.g., Google, Meta, BMW, Spotify ,Nintendo, TikTok, Reddit, and Robinhood.• Lead Engineer of ProtoPie Connect. Led tech initiatives, overseeing the development and maintenance of new and existing features, resulting in a 20% increase in product stability and performance.• Developed the Desktop and Embedded versions of ProtoPie Connect, introducing significant architectural changes that improved core product stability by 50%. This version was adopted by all enterprise automotive clients, driving upsell to the Enterprise version and generating over $1M in annual recurring revenue.• Enhanced team efficiency by streamlining development sprints and promoting Agile methodologies, increasing sprint completion rates by 15% and reducing development cycle times by 10%.Contact me to know more about the product or see an interactive demo! Show less

• Managing the full product life cycle of 5 projects, from prioritizing development to delivery, monitoring, and improvement, version control, and product customization.• Coaching team members on how to handle ambiguity and not allow it to hinder weekly progress.• Promoting use of Google Workspace, or similar tools, and Agile methodology at a Korean company. Challenging company culture to streamline development sprints and encourage team efficiency and exposure to new technology.

• Spearheaded efforts to deliver a DAS and continuous monitoring IoT platform when initial developers had left after a 2-year, delay-plagued development. Brought the project to successful launch within 12 weeks after taking lead by identifying problems, organizing project sprints, and actively communicating with end-users.• Architectured and developed a proprietary lightweight, publish-subscribe network protocol that runs over TCP/IP, which provides ordered, lossless, bi-directional… Show more • Spearheaded efforts to deliver a DAS and continuous monitoring IoT platform when initial developers had left after a 2-year, delay-plagued development. Brought the project to successful launch within 12 weeks after taking lead by identifying problems, organizing project sprints, and actively communicating with end-users.• Architectured and developed a proprietary lightweight, publish-subscribe network protocol that runs over TCP/IP, which provides ordered, lossless, bi-directional connections. The protocol implementation resulted in 90% less data usage 60% less CPU power over the predecessor WebSockets technology which saves 5 USD per device per month on data charges.• Used Agile-waterfall hybrid methodology to deploy the Fire Monitoring system at new sites and implement client requests; triaged new features and bug fixes to build out the mobile application, monitoring platform, and backend server, based on user testing and usability testing, AI algorithms, and fire safety protocols. Show less

• Architectured and developed Fire Data Acquisition System(FDAS), an Embedded System which analyses data from offline Fire Receivers and communicates with Cloud Server enabling remote fire monitoring, malfunctions and non-fire alarm detection.• Conducted System Engineering tasks for FireM6 service by specification drafting and development of FDAS product, Visiting building maintenance companies and installations, Data Acquisition System maintenance• Performed Linux system admin… Show more • Architectured and developed Fire Data Acquisition System(FDAS), an Embedded System which analyses data from offline Fire Receivers and communicates with Cloud Server enabling remote fire monitoring, malfunctions and non-fire alarm detection.• Conducted System Engineering tasks for FireM6 service by specification drafting and development of FDAS product, Visiting building maintenance companies and installations, Data Acquisition System maintenance• Performed Linux system admin tasks for 500+ Data Acquisition Systems(DAS) for FireM6 Service• Lead customer meetings on development roadmaps and technical specifications Show less

• Developed Firmware for Air Quality Sensor unit which monitors Ozone, VOC particles, NH3, NO2, CO, Air Flow, Humidity and Temperature• Developed software and firmware for the product 'Smart Controller' which analyses sensor Readings and controls air purifiers and communicates BMS (Modbus, BACnet)• Performed Linux system admin tasks for 100+ Data Acquisition Systems(DAS) devices on various projects. Stability improvements, Networking improvements, Preventive maintenance… Show more • Developed Firmware for Air Quality Sensor unit which monitors Ozone, VOC particles, NH3, NO2, CO, Air Flow, Humidity and Temperature• Developed software and firmware for the product 'Smart Controller' which analyses sensor Readings and controls air purifiers and communicates BMS (Modbus, BACnet)• Performed Linux system admin tasks for 100+ Data Acquisition Systems(DAS) devices on various projects. Stability improvements, Networking improvements, Preventive maintenance, software/hardware upgrades, patch maintenance, and firmware upgrades• Conducted QC training programs for manufacturing engineers Show less

• Selected advisors and hired 2 Engineers and a designer to successfully build 2 prototypes of an indoor vertical garden.• Seoul Global Start-Up competition finalists out of 50+ teams in 2017.• Lead an international team of 6 for 1st place at semifinals and 4th place at finals at 2016 Yes Challenge, Seoul by brainstorming ideas and building a prototype Indoor Vertical Garden

• Supported development of Serious game focused on student safety in the Asia Pacific region• Supported development of APDRC Online library interface and design• Managed and visualized collected data

• Researched on Appropriate Technologies in developing countries• Assisted the team with research on existing and potential ICT development on developing countries• Assisted with contact and information management, drafting letters and briefings• Provided general logistical/organizational support to the team as required

• Tutored 8 students with 100% success rate• Student tutor team Leader. Communicated with both peer-tutors and administration on matters of interest

• Managed computers (software and hardware) in lab facilities, faculty office and admin offices• Monitored (fix & report) computers, E-stations and its peripherals and requiring technical attention.Created E-station guide for class rooms