A disciplined 5+ years of experience in Amazon UK D2 domain with 3 years of experience as a Quality Analyst at Sutherland. Providing insights on assigned teams performance, sharing insights to client based on the deep dive analysis, auditing contacts based on their performance and giving proper coaching and monitoring their performance. I am a good learner who can adapt to any kind of situation.
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Senior It Help DeskBny MellonChennai, Tn, In
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Senior It Help DeskBny Mellon Nov 2022 - Present -
Lead Quality AnalystSutherland Oct 2021 - Nov 2022Chennai, Tamil Nadu, IndiaHandling team of 3 members and providing reports to clients based on team performance and coaching agents to ensure company policy is followed -
Sr Associate Quality AnalystSutherland Global Services(Chennai) Oct 2019 - Oct 2021PerungalathurSenior Associate Customer Experience Quality
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ConsultantSutherland Apr 2016 - Oct 2020Chennai, Tamil Nadu, IndiaHandling chat and email support Tech Support - Amazon UK Kindle and Echo Support
Sankar Kumar S Education Details
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Logistics, Materials, And Supply Chain Management
Frequently Asked Questions about Sankar Kumar S
What company does Sankar Kumar S work for?
Sankar Kumar S works for Bny Mellon
What is Sankar Kumar S's role at the current company?
Sankar Kumar S's current role is Senior IT Help Desk.
What schools did Sankar Kumar S attend?
Sankar Kumar S attended Prince Shri Venkateshwara Arts And Science College, University Of Madras.
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