✮ Shouldering the accountability of managing the entire gamut of project execution and facility management activities to support all the business process focusing on proper resource utilization and service deliverables ✮ Assessing the efficiency of entire processes, identifying improvement areas, implementing new control checks, and reviewing the existing ones✮ Adhering to the compliance, quality parameters, and project governance policies to attain the client satisfactions✮ Bridging with the business leaders and active involvement in the resources planning ✮ Delivering a high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs & work processes✮ Assessing the resources/manpower requirements and sharing the same with the clients for the smooth project executions✮ Devising cost-effective project management solutions by facilitating the project planning, scheduling, resource forecasting, costing and budgeting, progress tracking pre-determining the project success criteria, quality assurance, and on-time delivery ✮ Chairing the review/project meetings with the clients to share performance reports, progress tracks, and defining best practices✮ Governing the impact analysis to evaluate the severity of an incident and preparing the incident report involving all major incidents Highlights:✮ Successful establishment of 148 branches PAN India in last 6 months, to sum up, the total branch count to 1147 branches✮ Reported to RBI for the branches launch details and incident reporting within TAT✮ Established facility team from scratches for PAN India and crafted the manual for the smooth operations✮ Designed online system for functional improvement of Facility Management resulting in improvement in operational branches✮ Received appreciations from clients for smooth Project Execution, Facility, and Real Estate Management

✮ Spearhead end-to-end strategic planning and leadership for South India regions along with established branches from scratch in the North Eastern States and remote locations in Tawang, Arunachal Pradesh, Mizoram, Nagaland, and Manipur✮ Established 1000 Branches and 1700 ATMs across East and South India✮ Received recognition for the successful establishment of 5 Currency Chest✮ Steered a team of 7 members and appreciated by the clients for the smooth project executions ✮ Implemented service standards, methods, guidelines, and governance structure to serve as the benchmark for excellent service delivery for multiple clients✮ Fostered system design process to evaluate and translate the business requirements into functional project baseline resulting in improved quality control and output that was “right the first time”✮ Initiated regular training and knowledge sharing sessions for the team ensuring the smooth and error-free project completion

✮ Promoted from Assistant Manager to the post of Manager – Project✮ Established 250 SifyIway in Eastern regions and made Sify Internet Connection available through retail chains to reach out the more people