Sankaranarayanan D Email & Phone Number

Coimbatore, Tamil Nadu, India

Starting as a Business Development Executive, I've ascended to the role of AGM-Marketing Head for Custom and Managed Services. As a key member of the top management team, I proficiently oversee the entire department, from initiating discussions to sealing deals, ensuring seamless end-to-end IT sales activities

Coimbatore Area, India

Proficiently handle inbound cold calls, converting them into sales leads. Upsell Double and Triple Play services to customers. Manage credit checks, schedule installations for major US providers, and handle PCI-compliant credit card payments. Enforce QA calling guidelines for top performance.

Coimbatore Area, India

Efficiently schedule appointments for new client sign-ups. Provide dedicated email and chat support to existing clients. Handle invoice generation, payment follow-up, and secure card payments over the phone in compliance with PCI data security standards. Resolve litigation and settle small claims promptly.

Coimbatore Area, India

Manage inbound customer support calls for Tata Teleservices. Deliver First Time Resolution (FTR). Create support tickets during calls and assign them to the relevant teams promptly.