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Rakesh Sankar Email & Phone Number

Vice President- Application Support Lead @ Citi | Infrastructure Projects, Markets, Funds and Banking Applications Support at Citi
Location: Sydney, New South Wales, Australia 8 work roles 2 schools
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Vice President- Application Support Lead @ Citi | Infrastructure Projects, Markets, Funds and Banking Applications Support
Location
Sydney, New South Wales, Australia
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Rakesh Sankar is listed as Vice President- Application Support Lead @ Citi | Infrastructure Projects, Markets, Funds and Banking Applications Support at Citi, a company with 10 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Rakesh Sankar.

Rakesh Sankar previously worked as Vice President- Application Support Lead at Citi and Assistant Vice President - Technology Analyst at Deutsche Bank. Rakesh Sankar holds Btech, Engineering from University Of Calicut.

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Citi

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About Rakesh Sankar

With over 18 years of experience in the banking and financial services industry, I am a seasoned VP of Application Support at Citi, one of the world's largest and most reputable financial institutions. I hold the ITIL and Prince 2 certifications, which demonstrate my proficiency in IT service management and project management methodologies.As the application support lead, I oversee the IT operations and infrastructure projects for Citi's global applications, ensuring high availability, reliability, and performance. I manage a team of talented IT professionals, who work with me to resolve complex issues, improve customer satisfaction, and drive operational excellence. I also collaborate with various stakeholders, such as business units, vendors, and senior management, to align IT solutions with business objectives and deliver value-added outcomes. My mission is to leverage my extensive technical expertise and leadership skills to support Citi's digital transformation and innovation initiatives, and to enhance the user experience and security of its applications. I am passionate about learning new technologies, optimizing processes, and solving challenges, and I am always looking for opportunities to grow and contribute to Citi's success.

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Citi
Citi
Vice President- Application Support Lead @ Citi | Infrastructure Projects, Markets, Funds and Banking Applications Support
Mumbai, Maharashtra
Website
Employees
10
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8 roles · 18 years

Rakesh Sankar work experience

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Vice President- Application Support Lead

Current

New York, New York, US

Jul 2022 - Present

Assistant Vice President - Technology Analyst

Frankfurt Am Main, Hessen, DE

Apr 2020 - Jul 2022

Release Manager

Utrecht, Utrecht, NL

Feb 2020 - Apr 2020

Assistant Vice President - Application Support

Citigroup Global Markets Japan Inc.
  • Key Responsibilities
  • Lead the Support teams that provide 24/7 support for Business Critical Payments, Core banking and Security Services applications, file and data feeds and batch processes
  • Ensured proper Incident management and maintained definitions and quality of production support metrics for the Japan environment.
  • Escalated and resolved major service issues. Performed software application and disaster recovery testing to guarantee business readiness following fail-overs
  • Interacted with customers and developers to diagnose problems and implement configuration requirements and solutions
  • Collaborated closely with upper management to drive continuous improvement strategy like application maturity levels, operational fundamentals, manual touch point reduction, production access controls through.
Jul 2014 - Feb 2020

Associate Project Manager

Csc

Global, US

  • Key Responsibilities
  • Delivered projects to pre-determined budget, maintaining time parameters and quality standards
  • Performed detailed assessments of risks to determine constraints and develop mitigation strategies
  • Maintained tactical control of project budgets and timeline to keep teams on-task and achieve schedule targets
  • Created full-fledged implementation plans, accounting for ROI, cost-benefit and other analyses
  • Modified and directed project plans to meet organizational needs
Jun 2013 - Aug 2014

Senior Principal Consultant

Oracle Financial Services Software Ltd

Consultant at various client locations across Europe, Africa and Asia

Jul 2005 - Mar 2013

It Infrastructure Support/ Service Delivery

Dnb

Oslo, Oslo, NO

  • Responsible for datacentre communication. Works with Service Delivery managers on incident, change, capacity and availability management. Provides detailed instructions to set up infrastructure for application rollout.
  • Responsible for providing technical solutions to consultants and act as single point of contact for application teams to coordinate overlapping issues.
  • Ensuring that infrastructure inventory is maintained to help identify shortfalls in capacity and provide solutions for remediation.
  • Responsible for managing service desk which handled incident, change and release management and end of day processes for the bank.
  • Work with datacentre admins and applications teams to ensure timely installation of applications to meet project deadlines.
  • Second level support for UNIX, DB and middleware related incidents. Projects
2008 - Aug 2012

Application Support

London, GB

Support Application installations and escalation point for infrastructure and environment related incidents and problems. Automation of daily routine tasks and handling application specific backup, monitoring and data refresh tasks Prepare production release notes, Coordinate with client,offshore support and third party application providers to ensure.

Jan 2007 - Nov 2007
Team & coworkers

Colleagues at Citi

Other employees you can reach at citibank.com. View company contacts for 10 employees →

2 education records

Rakesh Sankar education

Btech, Engineering

University Of Calicut

Aissce, Mathematics And Computer Science

Chinmaya Vidyalaya ,Pallavur
FAQ

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What company does Rakesh Sankar work for?

Rakesh Sankar works for Citi.

What is Rakesh Sankar's role at Citi?

Rakesh Sankar is listed as Vice President- Application Support Lead @ Citi | Infrastructure Projects, Markets, Funds and Banking Applications Support at Citi.

Where is Rakesh Sankar based?

Rakesh Sankar is based in Sydney, New South Wales, Australia while working with Citi.

What companies has Rakesh Sankar worked for?

Rakesh Sankar has worked for Citi, Deutsche Bank, Rabobank, Citigroup Global Markets Japan Inc., and Csc.

Who are Rakesh Sankar's colleagues at Citi?

Rakesh Sankar's colleagues at Citi include Jia Deng, Pragnesh Prajapati, Isha Rathi, Stephanie Perkons, and Manoj Reddy.

How can I contact Rakesh Sankar?

You can use AeroLeads to view verified contact signals for Rakesh Sankar at Citi, including work email, phone, and LinkedIn data when available.

What schools did Rakesh Sankar attend?

Rakesh Sankar holds Btech, Engineering from University Of Calicut.

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