Singaravadivel Sankaramurthy Email & Phone Number

Chennai, Tn, In

Chennai

● Lead and mentor – Monitoring, Release and Cloud Infra teams.● Proactively anticipate and address issues – Proactive monitoring, alerting mechanism, RCA, Business continuity.● Establish tools and measure user experience for improvements.● Maintain harmony in multi-tenant infrastructure, balancing shared and dedicated resources seamlessly.● Automate release builds, minimize conflicts and downtime for seamless zero downtime deployments.● Interact with customers and… Show more ● Lead and mentor – Monitoring, Release and Cloud Infra teams.● Proactively anticipate and address issues – Proactive monitoring, alerting mechanism, RCA, Business continuity.● Establish tools and measure user experience for improvements.● Maintain harmony in multi-tenant infrastructure, balancing shared and dedicated resources seamlessly.● Automate release builds, minimize conflicts and downtime for seamless zero downtime deployments.● Interact with customers and stakeholders – Developers, DevOps, Security, Quality, Cloud partners, Customer-end Infra teams.● Make key decisions and approvals – evaluate infra performance and recommend change.● Measure team performance and transparency. Show less

Chennai, Tamil Nadu, India

● Oversee various projects for UAE-based clients.● Deploy comprehensive insurance solutions from start to finish.● Handle service contracts, operational agreements, SLAs, maintenance,change management, release management, and production support.● Coordinate weekly project status reviews with clients and management.

Chennai Area, India

Industry: General Insurance – Motor, Health, Travel & PropertyRoles & Responsibilities:● Manage applications from an Application Management and Support perspective. Work directly with clients and multiple stakeholders.● Lead the team in meeting SLAs and adhering to service processes ● Understand application inter-relationships and identify risks● People management responsibilities, performance appraisals, productivity improvements, punctuality and discipline, talent… Show more Industry: General Insurance – Motor, Health, Travel & PropertyRoles & Responsibilities:● Manage applications from an Application Management and Support perspective. Work directly with clients and multiple stakeholders.● Lead the team in meeting SLAs and adhering to service processes ● Understand application inter-relationships and identify risks● People management responsibilities, performance appraisals, productivity improvements, punctuality and discipline, talent retention, career planning & development ● Bi-Weekly engagement with underwriters and weekly meetings with Line of business (LOB) owners. ● Drive root cause analysis, Impact analysis and production deployment support Show less

Central Singapore

● Single Point of escalation contact for all the application & infra related issues● Accountable for tactical operations aligned to SOW and customer business objectives● Accountable for engaging resources● Process development for delivering services to scope specifications with mechanisms for continuous improvement● Management responsibilities for the support team● Conduct weekly service reviews, team meetings and partnering with SDEs● Weekly engagement with service… Show more ● Single Point of escalation contact for all the application & infra related issues● Accountable for tactical operations aligned to SOW and customer business objectives● Accountable for engaging resources● Process development for delivering services to scope specifications with mechanisms for continuous improvement● Management responsibilities for the support team● Conduct weekly service reviews, team meetings and partnering with SDEs● Weekly engagement with service owners● Change management process and oversight● Partnering with Service Owners on additions and changes to service scope● Ensuring service is meeting defined KPI/SLAs Show less

Singapore

● Lead Level 2/3 support consultant.● Planned and executed production releases.● Interacted with regional country heads and service managers.● Organized knowledge sharing and training.● Mentor monitoring and fixed Informatica workflow level issues.● Managed incidents and post-mortem.

Singapore

● Led and managed application support and operations teams.● Ensured application stability and performance through proactive monitoring and incident management.● Collaborated with development teams for seamless transition from development to production.● Maintained strong relationships with business partners and vendors for effective support.● Implemented process improvements to enhance efficiency and reduce downtime.● Adhered to service level agreements (SLAs) and ITIL… Show more ● Led and managed application support and operations teams.● Ensured application stability and performance through proactive monitoring and incident management.● Collaborated with development teams for seamless transition from development to production.● Maintained strong relationships with business partners and vendors for effective support.● Implemented process improvements to enhance efficiency and reduce downtime.● Adhered to service level agreements (SLAs) and ITIL frameworks.● Provided technical support and guidance to team members. Show less

Singapore

● Gathered requirements and designed functional/technical documents.● Developed Oracle PL/SQL procedures, Informatica ETL, and more.● Communicated with business users, source systems, and other teams.● Handled full project life cycle, including CRs and UAT support.● Mentored production migration activities.

Chennai Area, India

● Led data warehouse development for healthcare, banking, and finance.● Managed and mentored Oracle PL/SQL and Informatica ETL teams.● Designed and developed data models and ETL processes.● Ensured data quality and accuracy through testing and UAT support.

Chennai Area, India

● Analysed data and created a data model to meet business requirements.● Developed Oracle objects for the requirements, transforming them in ETL processes.● Designed ETL jobs for extracting, transforming, and loading data into the target data warehouse.

Master Of Computer Applications (Mca), Computer Applications

Activities and Societies: Animation

Bachelor Of Science (B.Sc.), Computer Science