I love taking charge of complex business operations and scaling up for sustained growth. To achieve these, I focus on the deliverables, build amazing teams, create effective strategies, leverage key insights and adapt to market scenarios.As the Business Head of South & North India for Future Generali Life Insurance, I am currently entrusted with the overall P&L responsibility for driving growth and retention. With more than two decades of rich experience in diverse sectors such as Insurance, E-Commerce and Engineering, I have enjoyed many executive positions throughout my career in sales & distribution, business development, customer lifecycle management, churn management and customer service. I have consistently delivered results that exceeded the target by:▪ Adopting a customer centric approach▪ Establishing C-level relationships▪ Creating profitable partnerships▪ Building a great team of motivated professionals▪ Leveraging innovations to optimise systems and processesKey Initiatives▪ Generated INR 210 Million incremental revenue by designing and implementing dedicated customer outreach programs▪ Introduced segmented interventions that improved customer retention to 90%▪ Leveraged digital sales as a new acquisition source that gave robust sales volumes even in peak lockdown months▪ Increased productivity and conversions through sales force automationProfessional Skills▪ P&L Management ▪ AOP and Budgeting ▪ Alliances & Partnerships▪ People Management ▪ Sales & Distribution ▪ Business Development ▪ Client Relations ▪ Customer Lifecycle Management ▪ Churn Management ▪ Customer Retention ▪ Customer Service ▪ NPS ▪ AMFI ▪ LicenticateKey Achievements▪ Planned and executed the winning deal of business insurance solution for Top pharmaceutical companies Pan India.▪ Acquired 35+ HNI clients with minimum annual investment exceeding Rs. 50 Lakh each▪ Increased penetration by more than 30% in IT client’s portfolio through segmented interventions in IT and Software Technology ParksI enjoy meeting people, discussing strategic insights, hearing new perspectives and creating mutually beneficial partnerships that drive growth on both sides of the relationship. I would be happy to converse over a cup of coffee on solving your business challenges, scaling for growth, innovations and cricket.Let’s connect!Phone: +91 953 8885 111Email: sanketdas72@gmail.com