Results-driven Customer Success Manager with a diverse background in business development, marketing, and B2B sales. MBA in Marketing from Savitribai Phule Pune University, coupled with hands-on experience in the SaaS industry.Key strengths:Building and nurturing strong client relationshipsDriving customer satisfaction and retentionCollaborating cross-functionally to ensure client successIdentifying upsell and cross-sell opportunitiesAt Axonator, I've honed my skills in managing end-to-end customer lifecycles, from onboarding to expansion. My experience spans various channels, including inside sales, LinkedIn outreach, and industry events. I've consistently met and exceeded targets while maintaining high profitability.My effective communication, negotiation skills, and deep product knowledge have been crucial in fostering long-term client partnerships.I'm passionate about leveraging technology to solve business challenges and stay current with industry trends. Outside of work, I'm an avid football fan(FC Barcelona & Lionel Messi), enjoy riding my Triumph Scrambler 400, and love to travel.Always eager to learn and grow, I approach each day as an opportunity to deliver exceptional value to customers and drive mutual success.With Axonator we are Transforming Flintstones into Jetsons!My posts and comments reflect my own views and not that of my current or previous employer(s).