Data Analyst
Current• Collected, cleaned, and integrated data from various internal and external sources, including claims, customer service, marketing, and underwriting systems using SQL and Python.• Automated the generation of recurring reports using Python scripts, which streamlined reporting on claims processing, customer feedback, and fraud detection, reducing manual reporting time by 40%.• Designed and developed interactive dashboards using Power BI to visualize KPIs such as claims processing times, customer satisfaction scores, and fraud detection rates.• Collaborated with underwriters, claims adjusters, and marketing teams to provide actionable insights using JIRA for project tracking.• Identified inefficiencies in existing data workflows and implemented process improvements using Python and SQL, resulting in a 20% increase in data processing speed.