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Sanket Kumar is listed as Service Operations Analyst at Bravura Solutions, a company with 1188 employees, based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Sanket Kumar.
Sanket Kumar previously worked as Business Development Executive at Maclean World Technology and Customer Care Executive at Smart Call Center Solutions Pvt Ltd.
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As a Service Operations Analyst, I bring expertise in analyzing and optimizing operational processes to ensure seamless service delivery. With a strong focus on customer satisfaction, I work closely with cross-functional teams to identify areas for improvement and drive efficient operations. Through my experience, I have developed the skills to enhance service operations and drive organizational success.Key Skills:>Process analysis and optimization>Data analysis and reporting>Service quality assurance and improvement>Cross-functional collaboration and communication
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Gurugram, Haryana, India
>Analyze service delivery processes and identify areas for improvement>Collaborate with cross-functional teams to implement process enhancements and optimize operations>Monitor service quality metrics and develop improvement plans>Manage and coordinate projects to enhance service delivery and streamline operations>Provide data-driven insights and reporting.
Kolkata Area, India
Roles & Responsibilities:1. Managing the day-to-day activities of the team and the process.2. Answering Client's calls and helping them by providing full knowledge about the services.3. Make calls to existing clients and ask them for feedback.4. Developing and implementing a timeline to achieve targets.5. Contributing to the growth of the company through a.
Kolkata, West Bengal, India
Roles & Responsibility1. Responsible for answering Client's calls in a more professional manner and handling the case and request. 2. Keeping records of details of customer complaints, inquiries, and comments.3. Escalate unresolved issues to the appropriate internal teams.4. Network with various departments and groups that are involved in customer support.
Other employees you can reach at bravurasolutions.com. View company contacts for 1188 employees →
Sonia Rickard
Colleague at Bravura Solutions
New Zealand, New Zealand
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Ashish Chaurasia
Colleague at Bravura Solutions
Gurgaon, Haryana, India, India
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Amita C.
Colleague at Bravura Solutions
Greater Melbourne Area, Australia
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Warren Wray
Colleague at Bravura Solutions
Greater Sydney Area, Australia
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Gunjan Agrawal
Colleague at Bravura Solutions
Gurgaon, Haryana, India, India
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Evva Shambhavi
Colleague at Bravura Solutions
India, India
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Siddhi Pandey
Colleague at Bravura Solutions
Gurugram, Haryana, India, India
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Sthir Kumar
Colleague at Bravura Solutions
Gurgaon, Haryana, India, India
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Komal Komal
Colleague at Bravura Solutions
India, India
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Donna Taylor
Colleague at Bravura Solutions
Los Angeles, California, United States, United States
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Quick answers generated from the profile data available on this page.
Sanket Kumar works for Bravura Solutions.
Sanket Kumar is listed as Service Operations Analyst at Bravura Solutions.
Sanket Kumar is based in Gurugram, Haryana, India while working with Bravura Solutions.
Sanket Kumar has worked for Bravura Solutions, Maclean World Technology, and Smart Call Center Solutions Pvt Ltd.
Sanket Kumar's colleagues at Bravura Solutions include Sonia Rickard, Ashish Chaurasia, Amita C., Warren Wray, and Gunjan Agrawal.
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