Sanketkumar Patel
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Sanketkumar Patel Email & Phone Number

IT Service Help Desk Analyst at Pixylead IT Services
Location: Brampton, Ontario, Canada 2 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Pixylead IT Services
Role
IT Service Help Desk Analyst
Location
Brampton, Ontario, Canada

Who is Sanketkumar Patel? Overview

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Quick answer

Sanketkumar Patel is listed as IT Service Help Desk Analyst at Pixylead IT Services, based in Brampton, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Sanketkumar Patel.

Sanketkumar Patel previously worked as Technical Support Analyst at St. Clair College. Sanketkumar Patel holds Bachelor'S Degree, Information Technology from St. Clair College.

Profile bio

About Sanketkumar Patel

As an experienced IT Support Specialist with over 1 years of experience in networking and troubleshooting, I have developed a strong skill set that allows me to provide top-notch service to customers. Throughout my career, I have gained expertise in a variety of areas, including network infrastructure, security protocols, and hardware and software troubleshooting.One of my greatest strengths is my ability to quickly diagnose and resolve issues, which has resulted in achieving record-breaking resolution times and earning high levels of customer satisfaction. In my previous role as an IT Support Specialist at St Clair Company, I was responsible for maintaining and troubleshooting the company's network infrastructure, including switches, routers, and firewalls, as well as providing technical support to employees across all departments. During my time there, I received numerous commendations from both colleagues and customers for my exceptional service and problem-solving skills.In addition to my technical expertise, I possess excellent communication and interpersonal skills, which allow me to effectively communicate complex technical concepts to non-technical stakeholders. I am also committed to staying up-to-date with the latest industry trends and advancements, and am currently pursuing certifications in Cisco networking and CompTIA Security+.I am eager to bring my skills and experience to a new opportunity in the networking field and am excited about the potential to make a meaningful impact in a new role. If you are seeking a highly skilled and motivated IT Support Specialist with a proven track record of success, I would welcome the opportunity to connect and discuss potential opportunities.

Current workplace

Sanketkumar Patel's current company

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Pixylead IT Services
Pixylead It Services
IT Service Help Desk Analyst
2 roles

Sanketkumar Patel work experience

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It Service Help Desk Analyst

Current
Pixylead It Services

Brampton, Ontario, Canada

• Provide timely tracking, triage, and first-level support for end-user access, desktop and mobile hardware &software, audio-visual, and telecom issues as part of the IT Service Desk team.• Interacting with employees at all levels, including executives, to address different technical problems and, as necessary, getting in touch with vendors for maintenance in compliance with the company'scontracts.• Resolved more than 45+ tickets per day with appropriate follow-up requests and resolutions.• Assisted Mobile IT team to move devices from Blackberry Enterprise Server to Microsoft Intune.• Managed and Maintained Active directory users and computers, Mailboxes, Distribution list, Group policies.• Maintained inventory stock levels and all asset management procedures including quarterly asset audits.• Assisted Client with their common issues like WIN, Office 365 applications, networking issues,hardware and software issues, Service Ontario queries, various password reset, Mobile IT &Telecom.

Aug 2022 - Present

Technical Support Analyst

Windsor, Ontario, Canada

• Provided Windows, Mac, and mobile support to resolve user’s issues.• Performed job duties as first point of contact for the users.• To track and deliver support services, I created support service tickets using ServiceNow ticketing system.• Operated and helped installing Microsoft Office 365 applications on the user’s desktop.• Assisted the network team in monitoring network servers.• Undertook and supported with the implementation of security, backup, and antivirus policies.• After using my technical knowledge performed various software and security updates regularly.• Provided excellent end-user support remotely for installing applications.

Jan 2022 - May 2022
1 education record

Sanketkumar Patel education

FAQ

Frequently asked questions about Sanketkumar Patel

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What company does Sanketkumar Patel work for?

Sanketkumar Patel works for Pixylead IT Services.

What is Sanketkumar Patel's role at Pixylead IT Services?

Sanketkumar Patel is listed as IT Service Help Desk Analyst at Pixylead IT Services.

Where is Sanketkumar Patel based?

Sanketkumar Patel is based in Brampton, Ontario, Canada while working with Pixylead IT Services.

What companies has Sanketkumar Patel worked for?

Sanketkumar Patel has worked for Pixylead It Services and St. Clair College.

How can I contact Sanketkumar Patel?

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What schools did Sanketkumar Patel attend?

Sanketkumar Patel holds Bachelor'S Degree, Information Technology from St. Clair College.

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