Sanket Patel Email & Phone Number

St. Louis, Mo, Us

Cleveland, Ohio, Us

- Foster relationships with senior client stakeholders and serve as their main contact.- Understand the client's industry, objectives, and priorities, and communicate internally for support.- Provide industry insights and proactive project management to drive client satisfaction and value.- Lead a cross-functional team in delivering contracted services.- Collaborate with Account Management to identify opportunities for growth and retention.- Act as an escalation point for client and internal issues, ensuring ongoing satisfaction.- Maintain SLA adherence and communicate successes to the client.- Recommend solutions for client challenges, prioritizing their interests.

Cleveland, Ohio, Us

- Client Strategy Development: Develop and execute a comprehensive client success strategy aligned with company goals, using data-driven insights.- Team Leadership: Lead, mentor, and inspire a high-performing client success team with a focus on excellence, innovation, and client-centricity.- Client Engagement and Retention: Oversee client onboarding, account management, and retention efforts, proactively addressing client needs and challenges.- Cross-Functional Collaboration: Collaborate with Sales, Product, and Marketing teams for a seamless client experience, aligning initiatives with product enhancements and revenue strategies.- Client Advocacy: Build strong client relationships, serve as a trusted advisor, and champion client interests within the organization.- Performance Metrics: Define and monitor key performance metrics related to client success, regularly reporting progress to the executive team.- Customer Feedback and Improvement: Collect and analyze customer feedback to drive continuous improvement in product offerings and service delivery.- Expansion and Upselling: Identify opportunities for upselling and expanding client accounts in collaboration with the sales team.- Risk Management: Develop strategies to proactively mitigate client churn and effectively address client escalations.

Cleveland, Ohio, Us

- Partner in developing and implementing the departmental strategic vision and executing key projects- Provide guidance and recommendations to partners for overall channel marketing growth strategy- Act as a bridge for client stakeholders for creating efficiencies- Establish and maintain strong relationships with existing and new stakeholders, manage a high-performing team, and be a go-to resource for partners.

Cleveland, Ohio, Us

- Lead a business line that generates $3M+ annually by executing strategic profitability initiatives- Oversee key client accounts, ensuring high levels of satisfaction through strong client relationships- Lead clients to achieve effective channel partner goals through innovative, customized solutions- Develop strategies that grow revenue by leveraging data-driven insights and industry best practices- Proactively identify opportunities/challenges, analyze, and develop programs accordingly- Develop annual budgets and strategic plans, adjust to align with business objectives- Provide effective development, and mentorship of teams, resulting in high-performing teams - Support budget development process, collaborating with cross-functional teams and stakeholders- Work closely with other functional teams to ensure a seamless and successful client experience- Provide insightful recommendations and actionable feedback to improve program performance, customer satisfaction, and ROI.

Cleveland, Ohio, Us

Cleveland, Ohio, Us

Cleveland, Ohio, Us

Cleveland, Ohio, Us

Cleveland, Ohio, Us

Cleveland, Ohio, Us

Cleveland, Ohio, Us

- Client and Vendor liaison.- Coordinating client media request information- Provided recommendations for additional programs- Maintained data across all Media and company systems - Ensured vendor payments & billing processed on time- Coordinated variety of priorities in a fast-paced environment

Cleveland, Ohio, Us

- Existing Client Growth & Retention - Net New Business Development- CRM Management - Salesforce, The List, Hoovers, LinkedIn - Conducted research & created company profiles - Supported the Sales, and Go-to-Market Strategy- Assisted with targeted lead-gen marketing campaigns

Cleveland, Ohio, Us

- Work with a wide range of vendors, to place, process and track the status of programs- Understand clients immediate marketing needs and provide media planning assistance - Maintaining relationships with internal and external teams- Liaison between the client and Media Planning team to ensure project deadlines are met- Training and mentoring new hires as well as other team members- Process payment for media orders (Payment and Claim Submission)- Enter new media orders into the CRM software- Ensure that insertion orders and creative materials are delivered to media vendors - Track purchase agreements, insertion orders & invoices

Cleveland, Ohio, Us

- Work with a wide range of vendors, to place, process and track the status of programs- Understand clients immediate marketing needs and provide media planning assistance - Liaison between the client and Media Planning team to ensure project deadlines are met- Identifying best marketing solution to meet plan and budget goals - Recommending and assisting in the analysis and solutions of client issues and problems - Process payment for media orders (Payment and Claim Submission)- Enter new media orders into the CRM software- Ensure that insertion orders and creative materials are delivered to media vendors - Track purchase agreements, insertion orders & invoices

Kent, Ohio, Us

- Researched new market opportunities- Determined unmet needs and market structure- Coordinated with marketing, sales, and technical groups to facilitate marketing plans- Provided overall sales reports to management - Developed procedures for qualifying marketing initiatives, competitive research, and analysis- Coordinated marketing collateral for campaigns- Developed online marketing campaigns- Prepared sales proposals - NetVuPoint

Kent, Ohio, Us

- Managed over 100 advertising accounts- Built long term relationships- Maintained client advertising budgets and spend - Provided media recommendations - Acted as liaison for client graphic artwork needs- Prospected and generated new leads- Created Client promotions and awareness campaigns

Us

- Manage overall advertising accounts- Maintain advertising budgets for assigned client portfolio- Create graphic artwork for client when needed- Outreach for new client opportunites

Nationwide, Us

Bradenton, Fl, Us

New York, New York, Us

- One of twelve interns selected - Managed client relationships- Maintained client list for entire Akron district- Managed monthly budget and expense reports- Managed and executed prescription refill research project

Bba, Managerial Marketing

Education record