Sankha Ranadheera Email & Phone Number

Western Province, Sri Lanka

Colombo, Western Province, Sri Lanka

Sri Lanka

- Department Head of Department of Web FIT Market, overseeing high-end agents from India, inquiries from web and social media, and direct customer enquiries.- Successfully explored and capitalized on new market opportunities to drive business growth.Led and managed special projects, ensuring their successful execution and alignment with organizational goals.- Trained and developed team members, enhancing their skills and productivity to achieve outstanding results.- Fostered and… Show more - Department Head of Department of Web FIT Market, overseeing high-end agents from India, inquiries from web and social media, and direct customer enquiries.- Successfully explored and capitalized on new market opportunities to drive business growth.Led and managed special projects, ensuring their successful execution and alignment with organizational goals.- Trained and developed team members, enhancing their skills and productivity to achieve outstanding results.- Fostered and maintained strong relationships with suppliers including hotels, resorts, transportation providers, and other services.- Possessed expert knowledge of travel products, leveraging this expertise to design customized holiday plans in Sri Lanka.- Headed digital marketing operations and initiatives for Tangerine Tours, implementing strategies to boost online presence and attract customers. Show less

Colombo

- Responsible for handling direct FIT enquiries receiving via website, social media, referrals and other related methods. - Creating Tailor-made travel plans by finding the needs and desires of the clients, designing luxury tours for exploring unique excursions, providing high quality accommodation options and smooth operation to provide the best service and finally evaluating the entire tour process in detail. - Special tour plans for niche markets, research and development, web… Show more - Responsible for handling direct FIT enquiries receiving via website, social media, referrals and other related methods. - Creating Tailor-made travel plans by finding the needs and desires of the clients, designing luxury tours for exploring unique excursions, providing high quality accommodation options and smooth operation to provide the best service and finally evaluating the entire tour process in detail. - Special tour plans for niche markets, research and development, web development focusing on online lead generation. Show less

Virtual

Designing tailor-made itineraries focused on individual requirements.The aim is to meet every aspect of the client's needs by providing exclusive properties and hidden jewels of areas in the country, with a thorough knowledge of Geography and nearly 1000 3 stars to ultra-luxury properties around the country. Maintaining a high percentage of sales conversions by providing unique travel options to the customer and finally being responsible for a high quality tour operations in Sri Lanka.

51/1, Alexandra Place, Colombo 7

- Inbound Tour operations- Communicate with overseas clients, make the tour plans according to their requirement and follow up.- Creating itineraries and calculate cost upon individual inquiries.- Coordinate and negotiate with Local Travel services, Hotels, Villas and Bungalows.- Maintaining better relationship with all the parties related to Sri Lankan inbound tourism.

Katunayake

- Paging & Welcome at the Airport and follow the itinerary provided by the company. - Maintaining punctuality, understanding the clients needs.- Make brief demonstrations about the places visiting. - Maintaining constant communication with the tour agent company. - Making accurate decisions while you are away with the clients on behalf of the company to maximize the customer satisfaction within your limits.

Fulham, London Bridge

- Overall responsibility of the Branch Trading, Marketing, Open and closing on time, Security and Health and Safety and Local promotions etc- Responsibility of having constant coordination with main Currency Dealer in Head office about the FX rates, Stocks and daily fluctuation.- Following and documenting the legal requirements related to Foreign Currency Exchange retail trading which imposed by Financial Conduct Authority (FCA UK) Such as Money Laundering and Currency exchange… Show more - Overall responsibility of the Branch Trading, Marketing, Open and closing on time, Security and Health and Safety and Local promotions etc- Responsibility of having constant coordination with main Currency Dealer in Head office about the FX rates, Stocks and daily fluctuation.- Following and documenting the legal requirements related to Foreign Currency Exchange retail trading which imposed by Financial Conduct Authority (FCA UK) Such as Money Laundering and Currency exchange limits.- Having a thorough knowledge about the security features of the all the main currencies in the market and exotic currencies Show less

Rickmansworth, Ruislip Manor

- Taking overall responsibility of a William Hill Licensed Betting Office on behalf of the Manager.- Responsible for Trading, Marketing and Promotions of the shop while concerning Health and Safety, Staffing, Security and adhering to Gambling Commission.- Maintaining an outstanding customer service in a competitive business environment.- Responsible for the training and guiding of newly recruited Customer Service Assistants.- Overall responsibility of customer and staff fraud… Show more - Taking overall responsibility of a William Hill Licensed Betting Office on behalf of the Manager.- Responsible for Trading, Marketing and Promotions of the shop while concerning Health and Safety, Staffing, Security and adhering to Gambling Commission.- Maintaining an outstanding customer service in a competitive business environment.- Responsible for the training and guiding of newly recruited Customer Service Assistants.- Overall responsibility of customer and staff fraud prevention, following the security guidelines and procedures. Show less

North Watford

- Completed level 2.5 of the William Hill Retail Academy covering every functions of Betting & Customer service.- Worked as a cashier for 1 year, experienced in 25 different shops with customers from different demographical backgrounds.- Well experienced in the betting software; EPOS and ALBOS.

Gampaha

- Authorized cash teller at the Bank of Ceylon Gampaha branch & BoC Weliveriya Branch.- Responsible for pawning and cash flow management at BoC Weliveriya Branch.

Master In Tourism Economics & Hospitality Management, Tourism And Travel Services Marketing Operations

Post Graduate Diploma In Tourism Economics & Hospitality Management, Tourism & Hospitality Management, Merit Pass

Activities and Societies: - Tourism Marketing - Destination Planning & Development - Human Resources Management - Information Technology.

High School, Diploma In International Relations

- International Organisation - International Law - International Relations.

Bachelor'S Degree, Peace Studies And Conflict Resolution, Second Class Upper Division

Activities and Societies: - Captain of the Hockey Team - Peace Studies - Conflict Management - Political Science - War Studies.

Advanced Level, Business/Commerce, General

Activities and Societies: - Vice captain of the school Hockey team - Vice captain of the school Volleyball team - Foundering member.