* Assist in Project Planning.* Creating and tracking project plan.* Preparing portions of project documentation.* Providing support in the delivery of systems according to project documentation.* Preparing project deliverables within project deadlines.* Assisting in the planning and scheduling of project resources.* Reviewing project budgets and identifying any issues associated with the budget information.* Preparing requests for changes to the project and working with the senior project manager, determining the impact to the overall project schedule by the requested changes.* Assisting the project team in any way possible to meet project objectives.* Attending status meetings based on frequency as agreed by Project Team.* Preparing project status reports provided to Clients.* Monitoring all project activity and assisting in the resolution of project issues.* Documenting and monitoring project tolerances and acceptance criteria.* Advising senior project manager of any project concerns regarding schedule and/or risks.

* Translate business requirements into functional and technical requirements for end-to-end web solutions serving global clientele.* Create process flows, diagrams, epics and user stories ranging from 60-100 per project, determined upon scope from project stakeholders.* Define, analyze and document requirements using backlogs to bridge communications gaps during the development of technical solutions.* Collaborate with teams of web developers, graphic designers and network architects to provide monthly sprint releases.* Provide clients with AWS, Cloud Technology and CRM technology solutions; develop product strategies determined from client team meetings and identifying initial project requirements.* Interface and communicate with clients both onsite and virtually in both the U.S. and India.* Analyze efforts and promote agile methodologies through the full systems development life cycle (SDLC). * Lead sales negotiations to secure new business and grow existing Small to Medium Business (SMB)client accounts and projects.* Manage client deliverables through leadership, training, collaboration and education of offshore and domestic resources in all verticals required for project completion.* Identify and consolidate platforms systems to develop a standard set of technology across all departments, reducing costs and complexities, while optimizing resource efficiency.

* Communicating with clients to understand and document the business objectives.* Analyzed data on markets, competitors and consumers to help advertising.* Made informed decisions about the best way to approach a market.* Making presentations—answering questions and instilling confidence. * Used a variety of techniques, including Internet research, surveys, forums, social media monitoring and focus groups.

* Identified and converted a customer service inquiry into a $50K sale through understanding and capitalizing on the changing needs and customer requirements .* Assisted in design and implementation of marketing projects for eCommerce websites and weekly email blasts, providing more effective and economical results.* Consolidated and streamlined outsourced IT processes by acquiring full management of in-house server, 5 websites, digital marketing responsibilities, and CRM processes.* Increased annual sales revenue by over 15% for three consecutive years through adapting product portfolio of services.* Overhauled sales resource availability by converting forms and documents into an online database accessible for all company associates.* Transitioned company products and services into online store platforms to increase sales and promote agile methodologies.