-Hosted at least 10 reservations, or 3 reservations that total at least 100 nightsMaintained a 90% or higher response rate-Maintained a less than 1% cancellation rate, with exceptions for cancellations due to Major Disruptive -Events or other valid reasons-Maintained a 4.8 or higher overall rating.

Allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office