Staff Pharmacist
Current-Conducted Medical Information inquiry with medication related data by collaborating with HCP for medical regimen planning.-Evaluated and interpreted medical literature to provide timely and transparent medical services to patients, including thorough assessments of off-label indications/dosages and dissemination of information regarding new medications including early COVID therapeutics.-Acted as a liaison between patients, healthcare providers, and insurers to enhance prescription accuracy and affordability.-Oversaw and optimized workflow efficiency across multiple Walgreens locations, ensuring compliance with federal, state, and local regulations.-Efficiently managed inquiries across various communication channels such as phone, email, and chat platforms, ensuring consistent and high-quality customer service.-Directed pharmacy operations including the training and supervising of support and pharmacy staff as well as accurate record maintenance for pharmacy files, patient profiles, inventory, and control records for narcotics and controlled substances.
