Santana Wright Email & Phone Number

Atlanta, Georgia, Us

• Leveraging the client systems to perform frequent reconciliations between timesheets, billing, and payment • Conduct audits between client systems and our internal system to ensure accurate reporting and risk mitigation• Build relationships with the Sales and Recruiting teams to guarantee that all discrepancies are resolved• Prepare updates on each focus point throughout the month and host calls with sales counterparts to escalate any issues that may arise• Microsoft Great Plains, Erecruit middle office Software, IQNavigator• Excel with pivot tables, V-Lookups, Concatenate, and other formulas

• Develop and cultivate own client/prospect base• Prepare and deliver presentations to clients and prospects • Provide appropriate financial strategies based on clients needs • Support communication effort to (stewardship meetings) relative to financial issues• Produce sales result through both acquisition and relationship growth

Jacksonville, Florida, Us

• Create AR aging reports • Order processing/Update Billing/Data Entry • Follow up with clients regarding past due invoice(s) • Process incoming payment, Systems NetSuite & Sales Force • Maintain documentation for compliance reporting and audits, Interact with Sales and Support team

Clearwater, Florida, Us

• Managed B2B multi-million-dollar portfolios averaging 80-100 clients including national accounts like CDW, NetApp, NSC Global • Handled incoming calls and emails from clients regarding billing inquiries • Assisted with deductions and short pays • Resolved disputed items and Negotiated payment plans • Contacted clients to follow up on non-payment invoices, Systems: Navision, Sage Pro, Sales Force and Financial Force

• Managed B2C collections portfolio while handling invoicing/billing, debits/credits, account reconciliations, deductions/short pays• Processed accounts as well as incoming payments in compliance with procedures • Verified, classified, computed, posted, and recorded account data • Prepared bills, invoices, and bank deposit and assisted with month-end close • Facilitated payments by sending bill reminders and contacting clients, verified discrepancies and resolved clients’ billing issue

• Working with Store Manager to improved operations, sales and profitability. • Continuously reviewing and managing team performance. • Driving a sales culture within the store. • Reduced shrinkage and improved efficiency • Assisted in merchandising store layout and to feature new items and best sellers. • Managed planned and unplanned associate’s absence • Managing staff recruitment and training requirement.