Magda Santana Email & Phone Number

São Paulo, Sp, Br

São Paulo Area, Brazil

- Leadership Program- Coaching- Training and Development - Assessment center - Competencies - Talent Management - Succession Planning - Change Management

São Paulo Area, Brazil

Teaching Mackenzie São Paulo, responsible for the disciplines as such as Culture and Behavior, People Management and Leadership Development.

São Paulo Area, Brazil

I am looking for opportunities to use my knowledge and experience background in HR. I have a large experince in Training and Development área. I am engaged manage multi-cultural teams to achieve complex goals to leadership of people. I also have strong knowledge in Talent Management and Sucession Plan.

São Paulo Area, Brazil

 Responsible for the Training and Development area of Carrefour, French company which has more than 42,000 employees, focusing on Talent Management, Organizational Climate Survey, Trainings, Leadership Development and Internal Communication. Responsible for leading all the Performance Evaluation process, involving the definition of the objectives, revision in the middle of the year, closing the evaluations with performance analysis and preparing the managers for the feedback and PDI in order to discuss career. Direct acting in the development of Customer Service Program which had more than 28,000 employees in in-person and virtual courses at a knowledge track aligned to the behaviors required for the functions. I created an integration process for the new store employees in order to have a better host of the employees, contributing to reduce turnover, mainly in the admissions less than a year. I implemented the capacitating of more than 23,000 employees regarding working time which reduced labor complaints in almost 30%. I planned the pipeline for the store directors through an assessment project and the development of 103 executives. Responsible for the Internal Communication area of the company, in order to guarantee the dissemination of the strategy to all levels.

São Paulo Area, Brazil

 Responsible for the organizational development processes at holding (performance management, talent management, corporate policies and others).

São Paulo Area, Brazil

 Responsible for all the HR subsystems: payroll, R&S, T&D (talent management, performance evaluation, organizational climate survey), compensation and benefits. Experience in R&S in several hierarchical levels, with and without the support of specialized consultants acquiring successful results in customer satisfaction and talents to the company. Changed the medical insurance, generating an approximate saving of 20%, maintaining the quality and employees´ satisfaction.  Renegotiating outsource contracts, reducing 15% of the expenses.

São Paulo Area, Brazil

Senior Human Resources Manager Responsible for the following corporate processes: recruitment and training and development through internal human resources consulting. Responsible for designing and implementing human resources strategies, involving:o Organizational climate management;o Performance management; o Talent management;o Succession plan;o Leadership development;o Internal compensation and merit policies, language courses, dismissal, recruitment, etc.;o On-site and online training programs; o Agreements with universities for graduate, postgraduate and MBA courses;o Induction program;o Budget planning Organizational Climate Survey for 85% of the employees, disclosing the results per area and monitoring the action plans, facilitating the climate management and leaders and employees´ involvement. Conducted for 4 years the processes of Better Companies to Work Survey – Guia Você S/A – Revista Exame. Responsible for implementing Leaders School facilitating the construction of a development strategic plan aligned to the competences and organizational values. Implemented several training programs to Operation and Back Office Areas. Reviewed and implemented new educational policies (graduation, post graduation, MBA and languages courses) with process definition to monitoring, in order to visualize budget application and the development of the participant. Participation of the start up of the Northeast branches, being responsible for R&S of the employees and for the integration and development programs as well.

São Paulo Area, Brazil

 Managed client portfolio of more than 10 clients such as Santander, Coca Cola, Peugeot, Unialgar and others regarding Corporate University Projects, Leadership Formation and Development and strategic alignment. Conducted trainings for more than 500 leaders.

São Paulo Area, Brazil

 Responsible for HR Internal Consultancy to the business areas with the support of the specialist areas in the subsystems of compensation, training and R&S. Responsible for all the technical and behavioral training of the commercial area. Coordination of Abbot Sales Force with 700 agents and a portfolio of more than 50 products.  Unified the format of the trainings for all the agents in Brazil conducting a 3-regional-coordinator team.  Creation and Development of Sales Academy for Brazil and Latin America, training more than 2,000 people in in-presence and virtual programs.

São Paulo Area, Brazil

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São Paulo Area, Brazil

São Paulo Area, Brazil

Master'S Degree, Human Resources Management/Personnel Administration, General

Culture And Values

Activities and Societies: The Barrett Seven Levels of Organizational Consciousness Values, Behaviors, Beliefs Personal Values, Current.

Mba, Human Resources