Santanu Ray Email & Phone Number

San Francisco Bay Area

 SECOND HARVEST OF SILICON VALLEY (San Jose, CA) – Inventory Management Consultant: Optimized and re-engineered critical inventory receiving & distribution processes, tools & systems to reduce processing latency by 250%+ that supported 30+% week-over-week demand and supply volume-surge triggered by the COVID-19 crisis – ensuring fast, efficient, reliable, auditable inventory processing and storage to continue supporting timely, equitable distribution of critically-needed food, supplies and services. XILINX INC. (San Jose, CA) – Management Consultant (M&A Integrations): Authored playbooks for rapid integration of data and IT systems and services of acquired companies to support rapid inorganic growth of technology portfolio. REACHLOCAL/GANNETT (Phoenix, AZ) – Management Consultant (M&A Integrations): Improved end-user experience, customer service levels along with overall operational performance, efficiency and reliability through targeted post-acquisition (by Gannett) optimization, re-engineering and integration of business-critical processes, policies & systems.  POWERSCHOOL GROUP LLC. (Folsom, CA) – Director of M&A Integrations: Introduced efficiency improvements and established best-practice processes with playbooks to quickly and reliably implement an integrated, highly-customizable suite of functionally diverse, complex and interdependent acquired enterprise software applications.  VMWARE INC. (Palo Alto, CA) – Global Program Manager – Enterprise Resiliency (ER): Applied governance best-practice improving visibility into all aspects of the company’s newly-launched Global Business Continuity Program by clarifying objectives/KPIs and building playbooks, processes, Intranet site and unified management dashboards.

San Francisco Bay Area

In charge of development, testing and deployment of a customizable, location-aware mobile application platform that enabled enterprises to engage their premier, high-value customers in a tailored, targeted manner.  Envisioned and executed a complete roadmap for design, development and testing of a customer engagement platform, with a globally-dispersed technology organization structured around an Agile SDLC. Enabled rapidly-deployable implementations through globally-distributed teams at key early-adopter F500 (SAP, Abbott Labs, The Economic Times) clients by instituting and enforcing formal stage-gate processes for optimizing custom implementations

San Francisco Bay Area

Leveraged extensive Design, Development, Deployment & Management experience to provide stable, scalable systems solutions for significant operating & service efficiency improvements by aligning best-of-breed technologies with corporate vision, strategy and business/organizational needs - for Service Tech and FinServ companies. RADAPTIVE, INC. (Mountain View, CA) – Program Director/Solutions Architect: Managed a portfolio of customized implementation projects for a rapid-deploy, modular operations and asset management system with a unified dashboard aggregating active interaction and coordination between operations, administration, reporting and communications systems/departments for key customers (Microsoft, Zynga).  DELTA DENTAL (San Francisco, CA) – Program Director/Solutions Architect: Engineered efficiency gains across multiple corporate entities through an enterprise-wide systems integration and process re-engineering initiative for workflows in high impact areas using BPMN (Business Process Modeling Notation).  CHARLES SCHWAB BANK (San Francisco, CA) – Program Director/Solutions Architect: Significantly improved operational efficiency, reliability AND addressed potentially serious performance and scalability issues by totally re-engineering VISA Debit/Credit Transactions, ODP, ACH and EFT processes. US VENTURE PARTNERS (Menlo Park, CA) - Created a comprehensive idea-to-implementation blueprint for the first-ever TNC platform concept for limos – roughly 7 years ahead of its time.

San Francisco Bay Area

Stewarded total enterprise-wide digital transformation , integrating and re-engineering processes, systems, data and functional roles through custom SDLC’s for a FInServ company which supporting a ~$1+ B (33%) growth in their management portfolio, 35% increase in number of managed accounts, and 50-300+% improvements in operating efficiency and overall service level improvements, with less than 5% net increase in corporate headcount and OpEx Eliminated $1.5+ M in invoice discrepancies and slashed quarterly billing cycles from 15+ weeks to less than 2. Reduced batch process times for maintenance, synchronization, backup, storage and recovery of mission-critical data across multiple databases by 50 - 66% with real-time diagnostics and error-correction. Cut down report production, review and distribution times by 90+% AND eliminated 99% of reporting errors. Saved 70% of CapEx budget on a complete upgrade of IT infrastructure with 100x- faster, failsafe LAN and WAN.

San Francisco Bay Area

Pioneered the first-of-its-kind, modular SaaS platform for rapid customization and implementation of complex B2B & B2C eCommerce stores for F500 customers based on a shared- risk and revenue model. Built & led the IT & DevOps teams, delivering a production-ready version under budget and ahead of schedule.

San Francisco Bay Area

Delivered 5-concurrent global sites on 2 continents for an enterprise call-center application at KLM, Total Systems & GM OnStar®, all requiring complex and very large back-end data and functionality integrations with legacy systems - $15+ MM Project Portfolio, with a globally-dispersed team of 110+ individuals.

San Francisco Bay Area

Architected, designed and built components for an enterprise customer relationship management (CRM) application which was the key to a successful IPO in 1996.  Led cross-functional teams to translate user/feature requirements into graphical user interface (GUI) designs and functional specifications. Developed detailed technical specifications and data synchronization algorithms with ERD’s, data models and scripts. Collaborated in user-manual and test-script development. Developed, tested, and performance-tuned application logic, database scripts and queries for functional modules (Contact Management, Fulfillments, Forecasting and Administration) and integration interfaces of the system.

San Francisco Bay Area

Designed, developed, tested, configured, and managed on-site implementation of a GUI-based distributed control system (DCS) integrated with a supervisory quality control system (QCS) for two new paper and thin-film plants in China and India. Provided 6 weeks each of on-site post-installation technical support, trouble-shooting and operator-training

Project Manager and software engineer for the power, control and automation engineering group. Worked with institutional customers and consultants to facilitate on-site implementation of systems.  Designed, developed and implemented software to control and automate manufacturing processes at steel plants of Indian Iron and Steel Corporation

Master'S Degree, Electrical And Computer Engineering

Bee, Electrical Engineering

Education record