Santha Stynes Email & Phone Number

Crewe, United Kingdom

Crewe, England, United Kingdom

Kirkby

Radbroke Hall, Knutsford, Cheshire

Business Analyst for Infrastructure services

Crewe, United Kingdom

• Responsible for the insurance telematics products – mobile apps & Backoffice risk management systems• Management of new & updated iOS/Android apps from design through development to release• Analysing & defining requirements in collaboration with internal stakeholders• Translation of business requirements into user stories for the development teams to implement, this includes maintaining the various Product backlogs• Mentoring of junior staff and spreading product knowledge to… Show more • Responsible for the insurance telematics products – mobile apps & Backoffice risk management systems• Management of new & updated iOS/Android apps from design through development to release• Analysing & defining requirements in collaboration with internal stakeholders• Translation of business requirements into user stories for the development teams to implement, this includes maintaining the various Product backlogs• Mentoring of junior staff and spreading product knowledge to new team members• Understands the external and internal environment and uses this insight to enhance Business needs.• Insurance Risk Cycle and Management Business Process reviews & Visio documentation Show less

Wilmslow

• Analysing and interpreting business requirements and needs.• Document assumptions, evaluate options and validate the customer and stakeholder needs.• Influences the business and works closely with the project manager to ensure a successful project delivery.• Understands the external and internal environment and uses this insight to enhance Business needs.• Creates a mutual understanding through the exchange of information between stakeholders.

Southport

•Utilising scrum methodology. Grooming Enhancements, Epics, User Stories & Tasks for the Identity as a Service application, which is now live on the Government Verify Solution.•Working alongside the Product Manager in defining requirements for business requests & problem solving.•Influence through engagement with all Stakeholders & Project manager.•Owning & managing the backlog, ensuring items are prioritised appropriately & reflect good value in terms of ROI. •Working with… Show more •Utilising scrum methodology. Grooming Enhancements, Epics, User Stories & Tasks for the Identity as a Service application, which is now live on the Government Verify Solution.•Working alongside the Product Manager in defining requirements for business requests & problem solving.•Influence through engagement with all Stakeholders & Project manager.•Owning & managing the backlog, ensuring items are prioritised appropriately & reflect good value in terms of ROI. •Working with appropriate members of the team to understand all tasks, including sizing, timings & the technical & testing implications of the proposed functionality & any dependencies. •Create detailed user stories with clear acceptance criteria, simplifying complex areas as well as acting as a point of reference.•Actively suggesting & influencing User Interface solutions & improvements •Hosting Sprint pre-planning, Enhancement & Defect Triage.•Participating in Release planning, planning, Daily stand-up, retrospective, continuous improvement & Project Board•Produce & maintain application Process Visio documentation, user journeys & Traceability matrix. Show less

Preston, United Kingdom

•Requirements gathering for systems supporting Equity Release products

Daresbury

•Implantation of full Project processes and associated documentation templates•Business Process reviews and Visio documentation

•Requirements gathering and delivery for new and revised non web and Web interfacing insurance products.•Documentation, gap analysis, design of solutions, data mapping, product configuration, testing, user familiarisation and implementation.•Liaising with both business and technical teams•Training of staff on new, changed and existing functionality on financial applications. ning of staff on new/changed applications. •Project manger of small projects•Business Impact… Show more •Requirements gathering and delivery for new and revised non web and Web interfacing insurance products.•Documentation, gap analysis, design of solutions, data mapping, product configuration, testing, user familiarisation and implementation.•Liaising with both business and technical teams•Training of staff on new, changed and existing functionality on financial applications. ning of staff on new/changed applications. •Project manger of small projects•Business Impact Analysis for upgrade of Core platform including demonstrations to super users.• Insurance products covered include Household, Holiday Cottages, Military, Equine, Marine and Archaeology on the OpenGI application including Open Products for documentation. Show less

Singapore

•Led investigation and subsequent documentation for all the end to end feeds related to the APAC Futures Clearing Services•Produce wiki pages for the Barclays Capital Run the Bank SharePoint sites including visio context diagrams to depict the feed flow details around each of the systems.

•Reviewed, tested and implemented Retail & Commercial Group letters.•Liaison with the suppliers including adding new sites and problem resolution.•Branch set up configuration, creation of new frame layouts and new suites of Open-I documents introducing standards and consistency, preparation of migration data and user familiarisation.•Insurance products covered include Household, Education, Photographic on various applications including Sirius, EDGE and OpenGI.

•Requirements gathering of current business practises from end users for translation into software Configuration•Configuration of the system, including data access (profile based security) and data migration•Creation of a new documentation suite from existing documents and workshops, including introducing standards and consistency for data mapping purposes•Implementation of the New Integrated Children’s System for all Dorset Social Care & Health Offices•Planned schedules… Show more •Requirements gathering of current business practises from end users for translation into software Configuration•Configuration of the system, including data access (profile based security) and data migration•Creation of a new documentation suite from existing documents and workshops, including introducing standards and consistency for data mapping purposes•Implementation of the New Integrated Children’s System for all Dorset Social Care & Health Offices•Planned schedules for training and Implementation Rollout Show less

Poole, Dorset

•Senior Analyst for Service Improvement Project