Santhosh Kumar Email & Phone Number

Bahrain

Bahrain

Bahrain

Dubai, United Arab Emirates

 Lead the Housekeeping team in providing exceptional guest service and cleanliness while driving colleague satisfaction. Consistently offering professional, engaging and friendly service to all the guests. Maintaining high standards of Quality & service delivery. Plan, organize and implement all projects for guest rooms and public areas. Ensure an accurate inventory of supplies and equipment. Effective staff planning, selection, training and development strategies. Assisting Executive Housekeeper in preparing of Operational budgets. Coordinate preventative maintenance programs with the Engineering department.

Dubai, United Arab Emirates

 Training and assessment of new staff  Quality & service delivery  Implementation of the Cost and efficiency monitoring system for the Hotel. Managing vendors and constantly upgrading terms of services Frequently test new products and materials to improve the speed of service Receiving guest feed backs and using them as reference for internal training  Working closely with Front office and Engineering departments  Recruiting and disciplining associates Duty Rosters & Leave calendars for the team Inventory control and optimizing the resources to its fullest ability Effectively planning managing operational budgets

Dubai, United Arab Emirates

 Responsible for conducting quality inspections to ensure the highest levels of cleanliness in guestrooms, public areas and Heart of House in accordance with Hotel standards, policies and procedures. Ensuring high morale and productivity levels of Colleagues through training & development. Responsible for taking a lead role in the coordination of all Housekeeping Colleagues and activities including: office opening and closing, daily room assignments, evening service assignments, special tasks, and shift briefings. Responsible for communicating all operational concerns to the Leadership team. Ensuring guestrooms and public areas are serviced, maintained and prepared in a timely and efficient manner Responsible for liaising with Front Office, Engineering and other departments