Santhosh Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Responsible for managing social media platforms, monitoring customer feedback, and implementing strategies to enhance brand visibility and customer satisfaction.

Bengaluru, Karnataka, India

As a Medical Billing Sr-AR Executive, I was responsible for managing and processing accounts receivable for American Medical Response provided to patients. I handled insurance claims, verify patient information, and ensure accurate billing and coding. My strong attention to detail, knowledge of medical terminology, and proficiency in medical billing software helped me to tackle this challenging role. Also, excellent communication and problem-solving skills was helping me in ensuring timely reimbursement and maintaining financial stability for healthcare providers.

Bangalore Urban, Karnataka, India

I had a crucial role in this international voice process. I was responsible for providing exceptional customer service to clients from the UK. My strong communication skills, problem-solving abilities, and deep understanding of cultural differences made me a Senior advisor.I was also handling complex customer inquiries, resolving complaints, and ensuring customer satisfaction. I also trained and mentored junior advisors, ensuring a high level of performance and adherence to company policies. Overall, this position made me learn a combination of technical expertise, interpersonal skills, and a customer-centric approach.

Bengaluru Area, India

My role in Just Dial was to create a positive brand image and awareness among new prospective clients, I was engaged in various activities. This includes contacting customers via phone and email to offer and persuade them to purchase our services. I was explaining the advantages and features of the service to stimulate their interest and answer any questions they may have. I was also providing advice on different variables and options to help customers make informed decisions.

Bachelor'S Degree, English Literature

Activities and Societies: Importance of communication, Literature history and personality development.

Diploma, Electrical And Electronics Engineering

Sslc, Kse