Santhosh Kumar Gurrapu Email and Phone Number

Responsible for All AIRTEL Broadband and postpaid dth sales of the agency with team

Professional Experience1. Employer ICICI Bank LimitedPosition OfficerDuration January 2011 to Till dateJob Profile • Main responsibility is Retail Branch Banking Sales & Service.• Ensure Quality new acquisition on SA and CA for Resident/Non-Resident Accounts (Walk-ins/Portfolio/Referrals)• Penetration of Savings Accounts on non-liability customers.• Penetration of FD to unique customers.• To cross-sell second product to the customer within one month of the first product sale• Sales of third-party products to the customers (MF/Insurance)• Lead Generation of Asset and Business Banking Products• Maintaining Daily Sales Report• Enhancing Customer wallet size (Ensuring the customers make us their Primary Bank)• Attrition control of the customers (Monitoring movement of large amounts from the Accounts and the customer does not attrite)• Serving the HNW customer in particular• Take new and good referrals from them to build new base to the bank• Responsibility of opening the customer account within the TAT• Maintaining the Track Record for all the forms sent to RPC and reconciliation of rejected forms from the RPC.• To promoting all direct banking channels and ensuring that the customers is utilizing the same• Ensure quality customer service is delivered• Ensure strict adherence to KYC (Know your customer) norms in all products I deal with

1. Employer Tikona Digital Networks Pvt. Ltd.Position Team LeaderDuration July 2009 to January 2011Company Brief Tikona Digital Networks is engaged in building the next Generation Wireless Broadband Service for Home and Enterprise customers in India. TDN has an all India Class-A ISP License granted by the Ministry of Communications, Govt. of India for this purpose.Job Profile • Responsible for the acquisition of wireless broadband and high speed unlimited plans completed in Hyderabad with a highly motivated team.• Constantly updating company / management in the areas of the latest plans and market developments, competitive activities, new product interest of the market, new business opportunities, progress on on-going activities, etc.,• Concentrating mostly on selling of high-end plans like unlimited 1 mbps (wireless broadband), Smart Office Plans to increase the company revenue.• Responsible for the collection of the first month FTB (first time bill) from the customers.• Responsible for planning & implementation of network rollout.• Responsible for getting orders from Corporates, Institutions and SME’s.• Handling a team of six members.• Responsible for training new team members communicating the product features and its utilities.

1. Employer Reliance Communications (Broadband)Position Sales ExecutiveDuration September 2005 to July 2008Company Brief Reliance Communications (Broadband), a part of the Reliance Group, is a leading international telecommunications company.Job Profile • Responsible for the acquisitions of Broadband services in the assigned territory.• Responsible for identifying market needs in order to fully exploit the growth potential and for executing & implementing company’s business & marketing strategies.• Concentrating mostly on selling of high end products to increase the company revenue.• Responsible for planning & implementation of network rollout.• Responsible for getting orders from Corporates, Institutions & SME’s• Concentrating mostly on selling of high-end plans like unlimited 1 mbps (wired broadband), Smart Office Plans, Community Phones (wired land phone) to increase the company revenue.• Responsible for the collection of the first month FTB (first time bill) from the customers.