As a Technical Program Manager at USAA, I lead the implementation of the SAFe Agile Framework for a globally distributed Guidewire program for Policy Modernization (Auto). With over 16 years of IT experience and certifications in ITIL, PMI-ACP, and SAFe RTE, I bring a wealth of knowledge and expertise in agile project management, cloud-native architecture, and defect management.My passion is to deliver high-quality tech solutions, streamline operations, and drive project success for digital products in the insurance domain. I excel at program scope management, product roadmap execution strategy, backlog health maintenance, stakeholder management, release planning, enterprise control adherence, PMO functions, and cross-functional collaborations. I am motivated by the challenge of customizing systems development in a geo-distributed agile delivery model and ensuring alignment with the business objectives and customer needs.