Santhosh P Email & Phone Number
Who is Santhosh P? Overview
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Santhosh P is listed as Associate Director – Enterprise People Services (Global Hub) at RTX, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Santhosh P.
Santhosh P previously worked as Senior Manager – People Services (Global Hub) at Rtx and Director – HR Shared Services, India at Opentext. Santhosh P holds Post Graduate Diploma, Human Resources Management And Services from Annamalai University.
Email format at RTX
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About Santhosh P
• 23 years of professional experience (includes 2.7 years in Software Programming).• 20 years of rich experience in HR Operations and HR Shared Services.• Over 16 years of experience in the leadership role.• ROBOTIC PROCESS AUTOMATION (RPA Developer Foundation) using UiPath StudioX.• SIX SIGMA GREEN BELT Certified from Hewlett-Packard.• LEAN Certified from Wipro Ltd. Steered projects to improve Productivity, accuracy & control over-payments.• ISO Audit Techniques & Best Practices Certification from Alison Education.• Strong functional knowledge on Workday HCM & PeopleSoft HRMS.• Played a key role in implementing Workday HCM at Hewlett-Packard for India & AEC.• Transitioned HR Operations from North America for Wipro’s client and ramped up ahead of the schedule.• Transitioned India, Australia & New Zealand HR Operations of Hewlett-Packard.• Played a key role in setting up HR Operations at Raytheon Technologies, Hewlett-Packard & Wipro Ltd.• Deft in managing operations & simplifying complex challenges with idea-led solutions.• Identify business development opportunities and lead creation of business plan.• Ensure management and team(s) requirements synchronize to customer satisfaction.• Multidimensional profile skilled in Transition, Operations, Quality Control, Process Enhancement, Team Management & Training.• Adept in implementing career path & goal setting and inspiring the team to deliver.• Involved in testing Workday HCM & Recruitment, PeopleSoft HRMS, SuccessFactors HRM & analyse CR(s).• Recognize and celebrate team member’s accomplishments and exceptional performance.• Practiced & lived Data Privacy which is a key element of HR Operations.
Santhosh P's current company
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Santhosh P work experience
A career timeline built from the work history available for this profile.
Senior Manager – People Services (Global Hub)
Current- Lead a team of 48 members for Operations (Hire to Retire and Vaccination Verification).
- Built the Global Hub team and successfully transitioned the Workday Data Administration (Hire to Retire), US Garnishments and Vaccination Verification project to India. Countries supported from India: US, UKI, SGP.
- Transitioned LMS administration and Merit related activities to India - Global Hub in Jan 2022.
- Utilized technology to the best and transitioned all the activities to India with 0% travel.
- Consistently exceeded the SLA threshold. Constantly review and act on the feedbacks received from the customers.
- Built internal audit tools and executed kaizen events for process re-engineering.
Director – Hr Shared Services, India
- Spearheaded a 20 member team.
- Operations involve Offer to Retire, Background Verification, Incentive processing, Leave Management, Extract Scheduled & Ad hoc Reports, Payroll Inputs, Labour Compliance and Global Benefits Management.
- Managed Labour Compliance for India (Achieved Compliance score from 3% to 79% in 4 months).
- Participated in the design & test phase of SuccessFactors HRM implementation.
- Implemented SFTP for secured data transfer to vendors.
- Developed cluster wise budget.
Senior Delivery Manager - Hr Operations
- Led a 95 member team for operations involving Transaction Services (Hire to Retire, Incentive Calculations, Severance Processing, Reports Extraction), Garnishments, Tier 1 (Contact Center), Tier 2 (Escalation Desk).
- Point of contact for account related discussions.
- Chalked out Operational Strategy by identifying KPIs and set team goals in alignment with business goals.
- Implemented Electronic Income Withholding Orders (e-IWO) for Garnishments and saved over $220/month.
- Ran special drive to optimize production, fix process gaps & improve quality, there-by reduced operational costs (4 FTE gain).
- Avoided revenue leakage of approx $44K on Escheatment.
Supervisor (Ii) - Hr People Operations
- Handled On-boarding, Exits, Employee Data Management, Payroll Inputs, Employee Letters, Personnel Files, Statutory documents, AskHR Support, Employment Verification, Benefits Enrolment.
- Worked with stakeholders to enhance employee experience.
- Transitioned to eKiosk for smooth new hire documentation.
- Implemented automated eExit tool to effectively manage exit process.
- Automated Employment Certifications (2300 letters/month & 25% productivity gain).
- Designed tools to manage Severance activities(Tracking, Calculations & Documents).
Hr Operations Advisor Iii
Hr Operations Advisor Ii
Manager - Hr Operations
- Led the Hire to Retire Operations, Benefit Enrolments and Payroll process.
- Prepare performance dashboards.
- Work allocation.
- Monitor Recruitments.
- Review and update SOPs.
Assistant Manager - Hr Operations
Assistant Manager - Hr Operations
- Handled Transaction Services – Employee Data Management (Hire to Retire, Incentive Calculations, Severance Processing, Generate Reports), Garnishments, Mass Upload and MS-Access Database(s) maintenance & enhancement.
- Employee Query resolution.
- Designed and Implemented in-house tools to calculate team Productivity, Severance Calculations, Sign-On Bonus recovery, Garnishment Answers (3 FTE gain).
- Re-engineered process by developing a new set of steps breaking a large activity into smaller modules and distribute so as to leverage lesser occupied resources during spike seasons.
- Achieved SSAE 16 (Type II) & SOX Certification for Transaction Services.
- Automated Quality Audits for New Hire & Termination process (1 FTE gain & 100% accuracy achieved).
Team Leader - Hr Operations
Production Lead / Business Process Analyst - Hrbpo (Apj)
- Transitioned India, Australia & New Zealand HR Operations.
- Tracked & reported metrics to understand customer’s satisfaction level and discuss on action items.
- SPOC for process related clarifications. Drafted / maintained SOPs.
- Designed an application to auto trigger New Hire – Welcome kits (3 FTE saved).
- Allocate work and track operations to ensure service targets are achieved.
- Automated Offer letters and exit activities (2 FTE gain).
Senior Process Associate - Hrbpo
Officer - Hrssc
- Worked on PeopleSoft HRMS for APJ region handling Hire to Retire activities, Benefits Enrolment, Re-locations, long & short term awards, cost center management, Leave module and Extract reports.
- Elevated as a Quality checker for my attention to details.
- Involved in testing HRMS and submit Change Requests.
- Research and resolve employee queries.
Programmer
- Developed applications using Visual Basic 6.0, SQL, MS Access, HTML, Web Scripting, MS Office for different clients. Applications developed include Personnel Management, Hospital Management and School Management System.
- Responsibilities included application development, testing and maintenance.
- Prepared User Manuals and flowcharts for the applications developed.
Programmer
Santhosh P education
Post Graduate Diploma, Human Resources Management And Services
Pursuing Master Of Business Administration (Mba), Human Resources Management
Master Of Computer Applications - Mca, Computer Science, 71.18%
Bachelor Of Science - Bs, Computer Science, 71.03%
Post Graduate Diploma, Computer Applications, 86%
Hsc, Computer Science, 77.75%
Sslc, 64.09%
Frequently asked questions about Santhosh P
Quick answers generated from the profile data available on this page.
What company does Santhosh P work for?
Santhosh P works for RTX.
What is Santhosh P's role at RTX?
Santhosh P is listed as Associate Director – Enterprise People Services (Global Hub) at RTX.
Where is Santhosh P based?
Santhosh P is based in Chennai, Tamil Nadu, India while working with RTX.
What companies has Santhosh P worked for?
Santhosh P has worked for Rtx, Opentext, Sears Holdings India, Hewlett Packard Enterprise, and Tata Consultancy Services.
How can I contact Santhosh P?
You can use AeroLeads to view verified contact signals for Santhosh P at RTX, including work email, phone, and LinkedIn data when available.
What schools did Santhosh P attend?
Santhosh P holds Post Graduate Diploma, Human Resources Management And Services from Annamalai University.
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