Santhosha M Email and Phone Number

• 3+ years of experience in Technical support. • Hands on Experience configuration of CISCO SWITCHES and ROUTERS.• Hands on Experience in configuration of JUNIPER SWITCHES and ROUTERS.• Hands on Experience in configuration of JUNIPER SRX FIREWALLS.• Hands on Experience in troubleshooting Static routing and default routing.• Hands on Experience in troubleshooting Networking Protocols such as RIP, EIGRP, OSPF and BGP.• Router: Juniper MX960.• Switch: Cisco 3750, 2960, Juniper EX2200, EX4300.• Firewall: juniper SRX, FORTIGATE Firewall.• Routing Protocols: RIP, EIGRP, OSPF & BGP.• Technologies: DNS, DHCP and TCP/IP.• Knowledge over LAN technologies like VLANS, Inter VLAN Routing & Spanning Tree.• Knowledge on IP Routing i.e, Static, Default and Dynamic routing.• Experience in virtual chassis configuration.• Experience with FTP, SSH, TELNET, WINSCP & PUTTY.• Virtualization: - virtual chassis in Juniper.• redundancy protocol: - HSRP, VRRP.• Good knowledge of OSI layer model, TCP/IP protocols, Submitting, VLANs.• Network Security: NAT, VPN, IPsec.• Link aggregation protocols: - LACP, PAGP.• Handling cases received through phone calls or ticketing system, manage the case and Summarize ticket status.• Responsible for solving all Network related issues in Routing, Switching and Security.• Hands-on experience Troubleshooting of Catalyst Switches (2900, 3550) for STP Issues, VLANS, Port-Security.• Hands-on experience IOS up gradation and Backup of Cisco Routers and Switches, NAT (Static, Dynamic & PAT).• Monitoring and Troubleshooting the WAN and LAN networks.• Hands-on experience Configure and troubleshooting all kinds of routing protocol such as RIP, OSPF, EIGRP, BGP and Static routing.• Configuration of switching technologies- VLAN, VTP, Voice VLAN, STP, Ether channel.• Switches: Basic Configuration, Port security & VLAN management on L2 & L3 switches.• Hands on experience on Juniper branch firewalls: SRX 100, SRX 220, SRX 240, SRX 550, SRX 650, SRX 1500 and Cisco Switches/Routers.• Visiting customer site and understanding customer requirement and configuring the devices.• Creating the Firewall Policies and basic configuration in Firewall.• Planning & scheduling the network and service down time for various upgrades and Maintenance.• Ability to analyse packet captures and use tools such as Ping, Traceroute, Wireshark.• Work with CLI, GUI and/or CMD prompt interface to resolve customer issues.