Santhosh V. Benjamin Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

Operations & workflow professional, with 10+ of experience in implementing process efficiencies of scale across organizational levels. Experience in understanding the core nature of a client’s business, identify the critical pain points, producing workflow models of existing and proposed processes, as well as identifying high value process gains and developing iterative roadmaps to achieve the projected efficiency gains.Proficient in implementing operations and workflow solutions which incorporate software automation of previously manual tasks, whereby freeing staff to focus on core operations functions. Comprehensive understanding of the necessary steps on coordinating with external providers of resource augmentation services, while also capable of developing roadmaps to bring vital operations back to an in-house model; all with minimal disruptions to daily operations.With exceptional skills in communications across all levels of an organization, I’m able to distill complex requirements into relevant levels of detail for functional operatives, while equally capable in presenting macro-level information to leadership towards decision-making.Drawing from years of experience in the publishing sector, with the ability to resolve issues even at the frenetic pace of a large metropolitan newspaper, I’ve delivered results for clients who have required an unbiased approach to assessing end-to-end operations, conceptualizing solutions, facilitate and manage relationships with external vendors and partners, all while permitting the overall business to operate with minimal or no impact.

New York, United States

• Serve as a Project Manager; overseeing the replacement of existing editorial system across all markets.• Oversee and track all aspects of project to replace enterprise-wide editorial system used to produce over 60 publications across eight national markets, in favor of SaaS offering from new vendor.• Ensure timely resolutions to issues presented by external vendors, as well as internal stakeholders in technology, editorial, advertising and finance groups towards transition to new systems without impact to day-to-day operations of any newsroom.

Greater New York City Area

--- COMMERCIAL PUBLISHING SYSTEMS ----• Serve as technology & process consultant for all external publishing clients at exploratory & post-contract stages.• Provide on-site process improvement services for commercial newspaper clients towards significant cost savings.• Implemented software solutions that resulted in substantial reduction in labor costs and overall efficiency gains. • Facilitated the transition of prepress related operations for over 100 daily, weekly and monthly community newspapers in the greater New York metropolitan region, towards end-to-end print and distribution services with NYDN.• Oversee all technical prepress aspects towards rapid expansion of commercial printing services at NYDN.• Manage front-end systems and prepress environments for all commercial printing newspaper clients of NYDN.--- ADVERTISING OPERATIONS & SERVICES ----• Manage a production team responsible for the print advertising operations within NYDN.• Facilitate flexible availability of internal and off-shore staffing resources to support the daily advertising operations of NYDN, across peak / non-peak periods.• Oversee and ensure stability of multiple front-end / back-end systems and applications employed across entire print advertising operations workflow.

Greater New York City Area

• Serve as Subject Matter Expert for technology & processes critical to prepress components of NYDN newspaper.• Serve as internal Business Analyst to provide executive management with macro level analysis of departmental status, developments and requirements on periodic basis.• Oversee production critical hardware & software components involved in daily output of the newspaper.• Develop or modify existing workflow components, while ensuring minimal impact to daily newspaper operations.• Evaluation and implementation of third-party vendor applications to maximize production efficiencies.• Develop departmental guidelines, user training documentation and Standard Operating Procedures. • Generate workflow charts, illustrations & diagrams for existing and proposed processes, across multiple levels for management and departmental use.

Greater New York City Area

• Tasked with on-going evaluation and implementation of non-traditional solutions external to the industry, towards progressive transformation of Time Inc.’s magazine publishing operations.• Worked with internal software development teams to create custom products & services to improve efficiency.• Served on task force to develop software solutions towards significant cost reductions in printing ink usage. • Developed and centrally managed workflow systems for Time Inc. advertising departments across 40 titles.• Developed documentation for departmental guidelines and Standard Operating Procedures.• Provided technical guidance to Advertising Production departments at all 25 Time Inc. magazine divisions.• Served as primary point of contact for Time Inc. production departments and printing plants for delivery of digital files to all domestic & international print locations. • Served as primary vendor contact for Time Inc.-to-printer secure network infrastructure provider.

Greater New York City Area

• Worked with Art & Photography editors in review of magazine image editing requirements.• Performed extensive digital editing of photography for magazines and external commercial publishing clients. • Maintained communication with external commercial clients on print requirements and production status.• Content management of archive and production images via scanning of prints, transparencies and negatives.

Brooklyn, Ny

• Serve as technical liaison with print services clients• Evaluate all press ready materials generated in-house and client supplied for • Conduct any needed file manipulation or color correction • Output proofs of all jobs prior to plate making on Heidelberg Topsetter 74 CTP using Harlequin RIP system.• Prepare files for plate and film output for Heidelberg SM 74 5-color press and Ryobi 2-color presses

Rochester, Ny

Master Of Science (Ms), Information And Knowledge Strategy

Bachelor Of Science (Bs), Printing Technology, School Of Printing Management And Sciences

Electrical And Electronics Engineering