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Santhoshi Basuthkar Email & Phone Number

Senior CSM at Hootsuite at Hootsuite
Location: Canada, Canada, Canada 9 work roles 2 schools
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Current company
Role
Senior CSM at Hootsuite
Location
Canada, Canada, Canada
Company size

Who is Santhoshi Basuthkar? Overview

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Quick answer

Santhoshi Basuthkar is listed as Senior CSM at Hootsuite at Hootsuite, a company with 1430 employees, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Santhoshi Basuthkar.

Santhoshi Basuthkar previously worked as Senior Customer Success Manager at Hootsuite and Enterprise Customer Success Manager at Veryon. Santhoshi Basuthkar holds M.Sc, Bioinformatics from Stella Maris College.

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Profile bio

About Santhoshi Basuthkar

Seasoned Customer Success Manager with 5+ years of experience in building relationships across Enterprise and SMB customers, leading onboarding and Product implementation. Customer advocacy, deep discovery conversations and using user behavior data insights to scale engagement programs are my Superpowers! Been very fortunate to work on several new product launches and implementation that led to revenue expansion:ATP -> Led the launch of Guided troubleshooting App for Apple and android device across Enterprise partners. Dext -> Led the launch of our first ever Desktop integration with QuickBooks Desktop.Uber Eats Canada -> Launched 900+ Subway stores, 100+ Burger Kings, worked simultaneously on the launch of Tim Hortons and Yum Brands (KFC, Taco Bell and Pizza Hut) on Uber Eats App in CanadaUber Eats Chennai -> Led growth from 5K trips a day to 50K trips in 6 months

Current workplace

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Hootsuite
Hootsuite
Senior CSM at Hootsuite
vancouver, british columbia, canada
Website
Employees
1430
AeroLeads page
9 roles

Santhoshi Basuthkar work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager

Current

Ontario, Canada

Jul 2023 - Present

Enterprise Customer Success Manager

Mississauga, Ontario, Canada

- Building strong relationships with Enterprise customers in Aviation, Automobile and semi conductor space, net worth over $5M in ARR- Leading engagement initiatives with our Enterprise partners - through delivering presentations in conferences, workshops, webinars and recruiting product champions- Leading the launch of a mobile app for Aircraft.

Apr 2021 - Apr 2023

Mentor

Toronto, ON, Canada

Very excited to become a member of TRIEC partnerships. Canada has been so welcoming and I have learnt a lot in this journey so far. Time to give back to society and help my fellow immigrants who are looking for new job opportunities.

Sep 2020 - Sep 2022

Partner Success Consultant

Toronto, Canada Area

Product Implementation Lead for Dext’s first ever integration with a Desktop Product - QuickBooks DesktopI spearheaded the launch of this integration right from recruiting users for Alpha, chisel the product based on feedback, created education content, FAQ for Support Team, built templates for Marketing, conducted Webinars and trained our Sales Team to.

Feb 2020 - Apr 2021

Strategic Partnerships Coordinator

Toronto, Ontario, Canada

Leading the Project Launch to driving Product adoption and performing product optimization - Everything from Project Management and building the base for strong Client Partnerships!Led the launch of strategic brands such as Subway, Burger King, Tim Hortons, and Yum brands of Restaurants in Uber Eats Canada.

Jul 2019 - Feb 2020

Enterprise Onboarding Specialist

Toronto, Canada Area

- Led the launch of several Enterprise partners in Canada on Uber Eats platform- Salesforce Mentor of the Team: Built reports and Dashboards on Salesforce to track Onboarding metrics and measure Team performance- Ongoing support for Restaurant Franchises

Sep 2018 - Jul 2019

Key Account Manager

Chennai Area, India

Building Restaurant Partnerships with Top 50 Enterprise partners in Uber Eats, Chennai- Responsible for growing their business on Uber Eats- Proactively monitor hygiene metrics and address process gaps- Position Restaurants in marketing campaigns to promote in-app visibility- Execute big bang in-app campaigns and perform campaign analysis- Conduct QBR with.

Jan 2018 - Aug 2018

Journal Manager

Chennai Area, India

  • Take extraordinary ownership and accountability in managing to end-to end Publication of 15 journals under Elechemistry portfolio. This role is multifaceted and requires high touch stakeholder management, proactiveness.
  • Provide weekly/monthly reports to the stakeholders on the Journal’s performance.
  • Liaise with the typesetters to ensure problem-free delivery of the publication of issues
  • Negotiate and effectively communicate expectations to the external stakeholders to abide with Company’s strategy and goals.
  • Identify the issues faced by the customer and provide resolution within stipulated TAT. Monitor the TAT within the team and implement action points to reduce the overall TAT
  • Analyse escalations if any and perform root-cause analysis.Communications coach:
Nov 2012 - Dec 2017

Business Development Manager

Bengaluru Area, India

  • Performed sales and marketing calls to reserve meetings with potential clients
  • Develop marketing materials, business engagement models and present to client to express the value of service, products offering and need for patent.
  • Write company newsletter/blogs on regular basis thereby educating the target audience to understand the value of patent and followed by marketing/sales calls till closure of the deal from the response received
  • Identify market trends, gaps and… Show more
  • Identify market trends, gaps and niches
  • Direct efforts to build stronger and lasting relationship with client’s right from the sales/marketing calls.
Mar 2012 - Oct 2012
Team & coworkers

Colleagues at Hootsuite

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2 education records

Santhoshi Basuthkar education

Bsc, Biochemistry

Ethiraj College For Women
FAQ

Frequently asked questions about Santhoshi Basuthkar

Quick answers generated from the profile data available on this page.

What company does Santhoshi Basuthkar work for?

Santhoshi Basuthkar works for Hootsuite.

What is Santhoshi Basuthkar's role at Hootsuite?

Santhoshi Basuthkar is listed as Senior CSM at Hootsuite at Hootsuite.

Where is Santhoshi Basuthkar based?

Santhoshi Basuthkar is based in Canada, Canada, Canada while working with Hootsuite.

What companies has Santhoshi Basuthkar worked for?

Santhoshi Basuthkar has worked for Hootsuite, Veryon, Toronto Region Immigrant Employment Council (Triec), Dext, and Uber.

Who are Santhoshi Basuthkar's colleagues at Hootsuite?

Santhoshi Basuthkar's colleagues at Hootsuite include Heather Blackwell, Biztech Hootsuite, Janine Grant, Valerie Frank Parsons, and Alex Li Choo.

How can I contact Santhoshi Basuthkar?

You can use AeroLeads to view verified contact signals for Santhoshi Basuthkar at Hootsuite, including work email, phone, and LinkedIn data when available.

What schools did Santhoshi Basuthkar attend?

Santhoshi Basuthkar holds M.Sc, Bioinformatics from Stella Maris College.

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