Dedicated and passionate person in Integrated Facility Management handling high value of business and Event Management Conservancy Services.Efficient in handling Branch Administration, Man Management and Operational Budgeting. Also make sure company should have sustainable growth towards business expansion with skilled team members.Basically so interested to run the business with reasonable profit margin.Also interested to develop team members by giving more training towards technical knowledge about Operations.Had a good name by maintaining records, SOP and documents for all operations related.Multi skilled person handles a team of Sales, Admin, Accounts & HR in current position.BA[Hons] in Coventry University Singapore, B.Sc., Hospitality Administration , BBA[CA] , DHMCT.
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Agm - OperationsOurland Mar 2023 - PresentTamil Nadu, India# Excellence in driving Soild Waste Management and Integrated Facility Operations # Overall team management, staff development and planning. Execute staff succession and growth plans.# Providing direction to all Project Heads for deliverables as per requirements of Management.# Expertise in heading business transformation initiatives and setting processes for delivering customer-centric solutions with high business impact. # A proactive leader and planner with cross-functional department expertise in planning, HRM, MIS, Administration and key account management.# P & L Driver and Revenue Accelerator for the organizations business growth with reasonable Percentage -
Agm - OperationsBenzsmark Facility Services India Pvt Ltd Nov 2021 - Jul 2024Chennai, Tamil Nadu, India# Excellence in driving integrated facility operations and administration team along with workforce planning, skill management, training & development with a key focus on accomplishing top and bottom-line profitability.# Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.# Providing direction to all department heads to follow the timeline of deliverables as per requirements of Operation team.# Expertise in heading business transformation initiatives and setting processes for delivering customer-centric solutions with high business impact. # A proactive leader and planner with cross-functional department expertise in planning, HRM, MIS, Administration and key account management.# P & L Driver and Revenue Accelerator for the organizations business growth with reasonable Percentage
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Head - OperationsBenzsmark Facility Services India Pvt Ltd May 2019 - Oct 2021Chennai, Tamil Nadu, India# Work with "Cash In" to ensure timely invoicing and timely payments of invoices by clients. We should resolve issues which may negatively impact Client payment.# Maintain customer satisfaction at acceptable levels and promptly resolves customer issues on priority basis towards various services we are providing to the client.# Responsible to Standard procedures, operating instructions and all quality control instructions for all sites to ensure smooth renewal to sustain the existing business.# Ensures effective employee relations, provides employee coaching and development. # Resolve employee’s issues by giving solutions and build work relationships with team.# Develop monthly variance reporting on all operating budgets for each client to avoid excess of utilization of budget on monthly basis# Review the performance of BMFS staff and conduct appraisals from time to time for the motivation towards the work environment # Taking Ownership of One time projects financial performance including on-time reporting and achieving targets, revenue, billings, receivables and payables. # Leads the annual budgeting process for all financial years to find the company growth.# Managerial training program should be contacted on every quarterly.
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Area Manager - Sales & OperationsBenzsmark Facility Services India Pvt Ltd May 2017 - Apr 2019Chennai, Tamil Nadu, India# Manages all operations team with company policies by hiring, training, motivating, planning and directing work, managing performance and resolving associate issues so that assigned performance targets are met or exceeded.# Sales Development with existing clients as well as getting new business to the company for growth and making target for the business developments. # Develops and manages the operational budgets for all sites and supports with planning.# Control costs and maximize productivity through the implementation of best practices and standard processes for all type of operational activity. # Participate in estimate and risk review process prior to contracts being quoted to ensure labour estimates are correct and that the work is achievable from an Operational perspective to avoid difficulties in daily scope of work.# Always willing to have best documentation practices to be implementing for all sites as per agreed SOP with client at the time of agreement.
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Manager - OperationsBvg India Ltd. May 2016 - Apr 2017Kancheepuram# Heading Housekeeping and Production Support Services for corporate giants like Hyundai, Saint Gobain, TVS-Sundaram Clayton, TVS Auto Components, Motherson Automotive, Noroo Bee Chemicals, Unipres India, Seoyon Automotive, etc.,# Effectively handling 12.10 crores business per annum along with my team members.# Deployed around 725 ground staff for housekeeping and production support # Preparing and sending proposals for new clients and preparing budget sheets.# Proving manpower for seasonal and special requirement of client# Guiding Executives and Supervisor to ensure the smooth flow of operations# Verifying and approving attendance for the salary and wage credits # Maintained client premises based on the standards # Following on the outstanding payments and ensuring its credit# Maintaining and renewing contracts -
Asst Manager - OperationsBvg India Ltd. May 2014 - May 2016Kancheepuram# Effectively handled 5.2crores business per annum# Deployed around 315 staff for housekeeping, production support, and facility services.# Provided manpower for seasonal and special requirements of the clients. # Maintained Roster, Conducted Performance Evaluation of employees.# Key Accounts Receivable followed up and Renewed Contracts# Maintained client premises based on the standards. -
Training ExecutiveBvg India Ltd. May 2012 - May 2014Kancheepuram# Trained more than 950 employees all over Tamil Nadu# Knowledge transfer on Housekeeping cleaning standards and usage of Chemicals.# Handling of Housekeeping Machines and Checklist for all kind of activities# Inputs and training for their Scope of Work, Grooming and Hygiene# Site Safety Inspection Program along with operations team members and assigning responsibility for ensure safety measurements should follow as per SOP. -
Trainee SupervisorAsiana Hotels 2007 - 2010Chennai Area, India# Assign Attendant duties and inspects the work as per prescribed SOP cleanliness.# Investigates complaints regarding housekeeping service and takes corrective action.# Obtains list of rooms to be cleaned immediately and list of prospective checkouts# Makes recommendations to improve service and ensure more efficient operation.# Prepares reports concerning room occupancy, payroll, and department expenses.# Minibar inventory control for all rooms and stock maintenance with expiry updates# Rooms standards cleaning procedure will be trained for all GSA level staffs in shift
Santhosh K Education Details
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Second Class Honor'S -
First Class - Dde -
Shevaroys College Of Hotel ManagemntFirst Class -
First Class- Tnou
Frequently Asked Questions about Santhosh K
What company does Santhosh K work for?
Santhosh K works for Ourland
What is Santhosh K's role at the current company?
Santhosh K's current role is AGM - Operations.
What schools did Santhosh K attend?
Santhosh K attended Coventry University, Annamalai University, Shevaroys College Of Hotel Managemnt, Shevaroys College Of Hotel Managemnt & Catering Technology.
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Santhosh K
Kochi -
Santhosh K
Actively Looking For New Remote Opportunities - Immediate Relocation - Anywhere In The World, Looking For Visa Sponsorship/Off-Shore ProjectsTheni -
Santhosh K
Bachelor Of Information Technology _ | Speaker | Leadership | Team Lead | Placement Trainer- Communication, Verbal. Founder Of _ Dys - Better Me _ A Platform To Improve Your Skills.Chennai -
Santhosh Kumar
Ex Microsoft | Ex Cisco | Software Engineering | Qa Project Management | 5G Nsa/Sa, Cups, Lte, 4G | Cloud Native | K8S | Microservices | Virtualization | Volte | VowifiNoida
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