Santhosh Muralidharan Email and Phone Number

• Creating, modifying, publishing and delivering end-user documentations, guides, manuals etc. according to the project deadlines, thereby ensuring the planned product release.• Analyse existing and potential content, focusing on reuse and single-sourcing opportunities.• Partnering with stakeholders and interviewing specialists, subject matter experts (SME) across the organization to inform the product vision, strategy, features, and prioritization.• Ensure and update the workflow… Show more • Creating, modifying, publishing and delivering end-user documentations, guides, manuals etc. according to the project deadlines, thereby ensuring the planned product release.• Analyse existing and potential content, focusing on reuse and single-sourcing opportunities.• Partnering with stakeholders and interviewing specialists, subject matter experts (SME) across the organization to inform the product vision, strategy, features, and prioritization.• Ensure and update the workflow including quality checks in the work management tool (WMT).• Manage and track the delivery of the documents to align with the delivery schedule.• Release finished documentation to Document Control, and maintain organized records of all related data, drafts, and previous versions.• Perform peer reviews and Root Cause Analysis (RCA) and incorporate or train the preventive or corrective actions with the team. Show less