Santhosh Ravi Email and Phone Number

Cloud Analyst with 5+ years of experience in Azure AD, Windows Server Administration, and IT operations management. • Strong understanding of IAM concepts, including user provisioning, access control, role-based access control (RBAC), single sign-on (SSO), multifactor authentication(MFA), and identity federation.• Commanding experience in gathering business requirements, analyse, review the requirements, performing integration of the application to Azure AD and troubleshooting any issues post integration.• Proven track record in integrating more than 300 application in Azure AD, enabling single sign-on and multi-factor authentication • Good exposure to CA Policies, Microsoft Graph API and user access restrictions• Expertise in Windows Server OS architecture• Strong exposure to Windows essential services: PKI, AD, GPO, Rights Management, Files and Storage, RDS, DNS, and DHCP• Skilled in Domain policy management using AD group policy• Proficient in App packaging and system updates management with SCCM• Experienced in configuring and administering Operation Manager (SCOM)• Competent in VMWare VM management and administration through VCenter• Experienced in leveraging Windows PowerShell scripting to automate daily tasks and streamline operations.• Contributed to Life Cycle Management projects for Windows servers• Effective collaborator with customers, delivery managers, project managers, and technical teams• Extensive experience utilizing the ServiceNow ticketing tool to proficiently manage and resolve Incidents, Problem and Change request tickets.• Consistent track record of working within SLAs and customer-agreed OLAs