Business Intelligence Expert of two squads working in an Agilemethodology. First squad’s objective is to generate reliableinformation and data that helps all bank divisions deliver value totheir customers and offer them financial products specific to theirneeds and second squad’s objective is to develop new productsthat generate supplementary revenues for the bank.• Developed and implemented a communications strategy log to track and analyse the effectiveness of marketing campaigns, generating valuable insights for optimising future performance.• Leveraged segmentation analysis to identify and target high-potential leads, resulting in increased conversion rates and revenue growth.• Developed and implemented a retention scheme for customers contacted by competitors, troubleshooting credit debt purchases to resolve issues and prevent customer churn.

• Collaborated with commercial stakeholders to determine the net final value of copper, tin, and silver concentrates, considering complex pricing factors and generating accurate and timely valuations.• Coordinated the due-diligence process and negotiations for mineral acquisitions, ensuring compliance with all legal and regulatory requirements while identifying and mitigating any potential risks.• Conducted onsite research and acquired information on mining processes at private and cooperative mines to identify safety and procedure concerns and developed recommendations for improvement to the management team.