Carmen Santiago Email and Phone Number
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BA Professional operations specialist with solid experience in back office operations, Clearance, Receive & Delivery, Foreign Exchange with Global and Domestic Settlements. Extensive front office trade support, reconciliation and investment product knowledge. Skilled in Documentation Research, Outstanding organizational skills and problem solving techniques. Excellent time management skills and technical proficiency. Quick books, 2010 Advance Excel, Word, Access, Outlook and Power Point. Bilingual: English/ Spanish
Mufg
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MufgNew York, Ny, Us -
RetirementCareer Break Dec 2022 - PresentI like to thank all colleagues who have shared so much and have enriched my life in this journey of learning it has help me be the best that I can offer. I Wish all blessings and the best of the coming year. Have a wonderful Christmas 🎄🎁 and a happy New year 🎉🎊🎆 !!!
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Securities Lending AdministrationMufg Jul 2017 - Dec 2017Chiyoda-Ku, Tokyo, Jp FICC Processing SLG reports Swift Wires MT202 Creating and processing interbank 2 party payment for institutional accounts Swift MT103 Processing Customer transfers to Beneficiary accounts Swift MT599 Bank to bank lot payments encrypted MSG Used alert application to retrieve instructions Processed and input incoming and outgoing wires. End of Day Processing Projects and Training Support SSAE16 audit Tri-party and Collateral reconciliation Microsoft Office, Bloomberg, Knowledge - Global One, JPMC Access, JPMC Markits, TradeWeb, Business Intelligence, FICC RTTM/CFM. Loaned BBH -
Corporate Actions AnalystBny Mellon Sep 2016 - Dec 2016New York, Ny, Us Daily Creation of Corporate Actions Packages PSCA Mandatory, Voluntary, fixed Income, Equity Products Exchange offers, Return of Capital, Repurchase Offers Tender offers Regular and Prorated ,ROCA Updates of Terms and conditions Conversions, cash and stock merger Spin off, ID Changes Retrieval and Reporting of CA Stationary file =Special Cash Reports IDC Reporting /IDC Retrieval Bloomberg Uploads Reports for price updates Systems, WORKBENCH/ IDC /DTCC/BLOOMBERG/ GSP BNYG210, TSOC/REUTERS/ INVESTONE/PSS2/SHAREPOINT/CCH/EPIC -
Trade Support Analyst ConsultantBcp Securites Feb 2016 - Aug 2016 Confirmations, corporate actions, account opening, inter-action with salesmen and traders, Knowledge of Bloomberg and Pershing NetX360 Counterparty Reconciliation Microsoft excel. Reviewing Finra Documents Checking Schedules Checking Confirmation threw CTM Transaction Processing and Operation Control Receiving audit requests from customers and issuing replies accordingly The preparation of manual payments and free format messages directly to swift alliance. Overseeing swift messages received from overseas offices according to instructions into proper CHIPS/Fed wire formats MT202,MT102 ,MT599 Making sure of Code entries and Signatures are correct Checking of large dollar amounts to transactions lists Monitor incoming funds and send confirmation of funds to overseas offices Send confirmations for priority payments released Provide customer support for transactions via email and phone
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Aflac Global InvestmentAvp Global Investments Operations Specialist Jan 2013 - Apr 2014 Process of confirming reconciliation and trade data. Confirming trade details provided by trader trading with each, counter party. Trade data confirmation Affirmation of multiple Hedge fund accounts Allocation of each trade via Bloomberg Vcon. The process of using the Bloomberg blotter to create a trade template using the cache sheet and point trade template point. Addressing all e-mails concerning trade operations department. Creating Vlookup Pivot table Formatting accounts for Reconciliation, Documenting the day's trade activity including but not limited to broker recap security descriptions screen EOD blotter from trading etc. This is scanned and mailed to IA-Columbus. Columbus then books to CAMRA System. Trade administration BNY: the process of booking trade to bony workbench Trade administration- Barclays point: The process of uploading the trade’s templates to the Barclays point system. Deal documentation: the process of gathering the prospectus of new securities holdings and trade packages to archive in system Net query. Delegating new Procedures and Project implementation Settlements fail control Escalation to Broker for fails pending settlements of value date. E-mailing and calling to ensure trade settles in a timely manner. Barclays daily point price upload: Preparation of ‘Price File Templates’ for use, as a prerequisite to data aggregation/verification and it’s uploading into Barclay’s POINT, Accessing and extraction of GIMS User Collation – U.S. Reports pricing data. Backup for Corporate Actions and Derivative Operations Golden source: Adding global tickers to security when requested in Golden source. Creating new global tickers when requested in Golden source. Sector changes and ticker changes when requested updating issues, party state domicile credit country when needed. Adding new securities when requested in Golden source. Primary scanning project implementation:
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Trade Support Analyst Middle OfficeAlliance Bernstien Lp May 2012 - Oct 2012 Intermediary between AB Fixed Income Trading Desks and State Street SSI Team Responsible for daily posting of all Fixed income products Confirming and updating Counterparty Codes Resolving trade discrepancies and trade breaks in a timely manner Daily Calculations and Updates of Accrued interest for Settlements Addressing and Resolving all Incoming Emails Covering Desks –US Global Desk, Liquid Market Desk, Corporate High Yield Desks, RMBS Trading Desk Distress Securities Applications : MINVERVA, APEX, TRADEWEB, 4SIGHT, TES, BLOOMBERG OUTLOOK MS-OFFICE EXCEL
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Fixed Income Settlements Fail Control -Ops Specialist- Etd ReconciliationUbs-Swiss Bank Usa Jun 2011 - Nov 2011Zurich, Ch Responsible for daily processing of NSCC Excess or Deficit wires in DTCC for Fund Management daily transaction of trades Resolution of all Failing trade post Value Date Reconciliation of fail pending Delivery Daily deliveries of Depo Pacct , Sell Pacct and Short to deliver in Rihno Gui migration of all entry in Excel Spreadsheet for Deliveries Managed Collateral of Pledges and Releases in DTC for 642 Daily Journals of all entries in ADP Process all References in Wispa application End of Day Reconciliation of DTC and Balancing for broker 979 Booked all Journal in ADP Calculated all Charges for End Of Day Balancing Application : Wispa Rihno Gui DTC DTCC ADP Outlook Mindling -
Royal Bank Of Scotland-New Accounts-Ref Data-GroupRoyal Bank Of Scotland Oct 2010 - Aug 2011Gogarburn, Gb Responsible for retrieving instrument from Bloomberg for account set-up Update and reinstate account information for migration of new application Retrieving alert information for Testing and approving account information for updates Checking all confirmation for delivery instruction DTC CEDEL EUROLEAR & FED Mapping and linking account to in house systems and ADP Confirming all KYC AML OFAC with Compliance and Clients for opening new Main & Sub Accounts, Daily updates of SIC Codes and CIS Codes in Database system and in-house systems Migration of information on Excel spreadsheets, of New Account Information Client Services Information -
Data CoordinatorWycoff Heights Medical Center -Regulatory Services Mar 2009 - Sep 2009Responsible for Readmission and Mortality Chart ServicesLiaison to Head of Medical Records Department in Data Control for Patients Information Follow up on Residents and Head Medical Records for Doctors Weekly Reviews Responsible for Projects and Assignments for Board Review of Medical Records and Resident Charts VolunteerVolunteered for WYCKOFF Heights Medical Center summer-2009 Part of there Discharge Lounge Facility Outpatient Services Attending outpatient needs pending Discharge from Hospital
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Sr Settlement SpecialistHsbc Securities 2007 - 2008London, Gb Responsible for all incoming and outgoing equity and fixed income products of IPB & HBU at Bony-Fed Settlements. Retrieving reports from Post edge for PB Daily Settlements. Deletion of daily scans in ADP Phase3. Preparation of various products including all Money Markets – T-bond- T Notes-Bills in Bony-Fed GSCX Daily monitoring of all PB incoming and outgoing DVP/RVP COR/FR COD/FD Delivering and Receiving all cash trades that are posted in CNS Report. Responsible for Prime Collateral Mgmt threw Bony Access Edge of recaps reverse repos returning collateral from HIS. Monitoring all Pledges & Releases for next day. Provide journals of all collateral transactions in cage.Developing and calculating weekly T-Bills Auctions of Pending settlements. Stored Information in Excel SpreadsheetsProcess all treasury direct products as required. Balancing Bony Fed, and Brokerage Plus cage, Processing daily DVP, RVP, cleanup, and journals in ADP Cage for balancing. Preparation of incoming and outgoing Fed Wires -
Client Services Support SettlementsDeutsche Bank Aug 2004 - Feb 2006Frankfurt Am Main, Hessen, De• Daily Correspondence With PB and bank Clients of all incoming Receives and Delivery of Cash amounts for Value Date• Monitored ADP Daily for cash positions for Margin Accounts checking Reg-T for Compliance of Trade• Retrieved regulatory reports for cash positions and delivered to Sr. Management• Emailed daily the following Dept GED-Apps for New Account Setup Margin Dept• Back office for processing The Wire Entry Dept for Confirming payouts • Approved all incoming Trades Via DB-Ticket application • Calculation of single options, spread, straddle and calculated GMI on Structured instruments • Reconciliation for Cash and Physical payments used Excel Spreadsheet for USD OTC, AVPO, and Interdesk Trades.• Process all incoming Open Trades, Closed, Partial unwind and expired ITM/OTM in WEB-TICKET Application• Contracts include Index Options, Equity, Forwards Variance swaps, and Swap Options Applications include Microsoft XP, ICI- ADP IMPACT, WEBTICKET DB-TICKET AND IMAGINE, Developing Data Flow, and MAINFRAME LEGACY -
Support AnalystDeutsche Bank Aug 2004 - Feb 2006Frankfurt Am Main, Hessen, De• Monitored and executed all open and closed Repo’s, Repurchase, Rev Repurchase, Loan for Cash and Borrow vs. Cash• Daily tracking of Pair Off’s and Partial’s and Tri Party • Liaison to Front Office and Settlement Area• Executed all Equity Manual verify of Blotters in Fixed Income Settlement System• Open all unfiltered ABS and MBS• Daily processing of Option Swap Option and Futures • Worked on Daily DTC upload preload report of Repo’s• Monitored MIS AND EOD Pricing nightly Reports and closeouts, all processes in ACCESS • Verification for all incoming daily commercial papers • Systems: DTE ESPEAR’S DTC ICI-IMPACT BLOOMBERG -
New Accounts AssociateHsbc Private Bank Jun 2002 - Jul 2003London, Gb• Opened accounts on the PB and bank Products included Banks, Corporate Bonds, Non Financial, Give-ups, Government Accounts, Mortgage Back Securities and Personal Accounts.• Retrieve and Reviewed all documentation from SunGard For AML OFAC and KYC approval • Processed all Alert updates of Institutional Accounts• Worked with as a liaison to Securities Specialist retrieve instrument from Bloomberg• Special Projects: Packaging documentation of the Auditor Reach Scanning Following Documents: Review of Relationship Mangers and Client Manager of Institutional accounts• Creating a checklist and Retrieving of the following : Power of resolution Attorney Documentations copies of signatures, Regulation E etc,• Entered accounts in the HIS Sector: Large Investment Advisors, Fixed Income Equity Accounts and Cash Accounts, all Money Markets, Treasury Bills, Commercial Papers and Time Deposits • Processed all Securities Lending Accounts, both Domestic and International• Opened all Credit Derivative Accounts in there company systems products include Fixed Income and Equity. maintained all accounts administered settlement instructions and updates in various application• All accounts opened according to specific area. Utilized various systems including TREATS, MAC, IMPACT, GLOBAL1, LOANET, SUMMIT3.2 CALYPSO, ADP CAGE, OTLS, DTC ALERT• Special Projects: researched and assisted for the Documentation Compliance Dept - Patriot Act Preparation of SARs reports OFAC and AML investigation for Senior Compliance officers Reporting to FinCen for on Boarding and Ahoc reivews -
Securities Processing AssociateCoutts Bank Oct 1995 - Mar 1998London, Wc2R 0Qs, Gb• Responsible for Product retrieval from Bloomberg• Created FX blotters on Excel spreadsheets• Worked on FX daily confirmations• Entered daily and month end pricing for cash securities positions• Routed trade confirmations to proper brokers• Processed Money Market Treasury Bills, Commercial Papers, FX Currency• Maintained International FX Account information Updates• Balanced cash and securities at day’s end and research discrepancies• Worked on all amendments• Prepared and maintained daily and monthly PB General Ledgers of all stock transactions and group activities from the trading floor• Researched and solved Problems for client services.• Processed daily confirmation for Global Oasis Domestic and International• Systems: EUROCLEAR, BLOMBERG, GLOBAL OASYS, ADP, BONY FED -
Consultant- Trade SupportIng Baring 1990 - 1992• Latin American Trading desk Confirmation and operations processor:• Domestic and International Fixed Income and Equity Products and process FX Currency’s for Settlements• Checked daily email and Confirmations in Lotus Notes Paradox, GSCX applications
Carmen Santiago Skills
Carmen Santiago Education Details
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Southern New Hampshire UniversityBusiness Studies & Data Analytics -
Bramson-Ort CollegeAccounting
Frequently Asked Questions about Carmen Santiago
What company does Carmen Santiago work for?
Carmen Santiago works for Mufg
What is Carmen Santiago's role at the current company?
Carmen Santiago's current role is AVP Global Investment/Trade Support/Settlements Specialist/Operations Analyst.
What is Carmen Santiago's email address?
Carmen Santiago's email address is ca****@****msn.com
What schools did Carmen Santiago attend?
Carmen Santiago attended Southern New Hampshire University, Bramson-Ort College.
What are some of Carmen Santiago's interests?
Carmen Santiago has interest in Health.
What skills is Carmen Santiago known for?
Carmen Santiago has skills like Euroclear, Lotus Notes, Calypso, Tracs, Loanet, Bloomberg, Swift Payments, Dtc, Summit, Bony Fed Gscx, Dtcc, Outlook.
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