Santiago Coccolo Email & Phone Number

Milan, It

Milan, Lombardy, Italy

Milan, Lombardy, Italy

- Established, maintained and continually updated a new Data Warehouse from scratch consolidating global company data from Sales, Finance, Operations & Marketing- Developed and managed companywide Dashboards and performance reports to enhance data-driven decision-making- Managed and improved cross company tools within the Zoho environment; initiated and managed the relashionsip with new support provider- Conducted in-depth analyses and implemented improvements in various areas, including budget forecasting, sales strategy, product categorization/review, sales cycles, and other key aspects.

Buenos Aires, Argentina

− Responsible of assuring reliable vendor operations across 15 countries, achieving 40% reduction YoY in failed orders, a company OKR and key indicator of the vendors’ reliability.− Performed deep analysis, problem definition and potential solutions at local and regional level; presenting them to countries Head of Operations and other regional stakeholders.− Conducted testing and implementation of different solutions alongside Product and Technology to improve restaurant operations and user experience.− Constant interaction with Delivery Hero Berlin headquarters, to discuss LATAM performance, product requests and inquiries on other regions operations.

- Chilean private Bank: o Helped diagnosing the Bank regulatory reporting process and identified problems in critical internal information sources o Designed improvement solutions in key processes, software usage, coordination, monitoring and control mechanisms, to reduce errors in key reports and Bank data bases o Assisted in the preliminary implementation of the new measures.- Chilean Mobile Network Operator: Participated in the business strategy review, by thorough research and analysis of international mobile operators: trends and evolution of key industry indicators, success strategies, positioning, revenue and customer mix- Argentinean premium car dealer: created a 3-year business plan for establishing a luxury car brand partnership in Argentina

- Argentina’s biggest health insurance agency: o Designed and carried out a bidding process with annual savings of 50% o Created a methodology to assist in the incorporation of innovative drugs, identifying savings opportunities in key medicines and negotiating with the Laboratories o Supported in the analysis of long-term budget sustainability and mitigation measures

Argentina

Argentina’s private Bank: Applied Lean methodology to the Operational Risk sector: documented and optimized processes, eliminated waste activities, generated tools to help in repetitive processes and created a management dashboard

Buenos Aires, Argentina

- Performed marketing analysis and competition research. Worked along vendors in the restocking process and development of merchandising and promotional items- Leader of the "Electrical University" training program

Grado En Ingeniería, Industrial Engineering

Perito Mercantil, Perito Mercantil Con Orientación Contable E Impositiva