15 years of professional experience in the commercial area in the Automotive (distribution) and Textiles, and above, five years in the area of customer service in the hospitality industry.Most significant functions (Sales / Aftersales):- Loyalty to the existing customer base, prospecting activities and attracting new customers.- Generating new outlet from post-sale: achieving good results, and increasing customer loyalty in billing.- Reporting of business.- Negotiating with external operations (finance, leasing and renting). Dealing with domestic and international suppliers.- Coordination with other departments (Workshop, Planning, Customer Service, Parts and Body).- Management and coordination of the presence at trade shows and industry events sponsorships and sports.Most significant features (Import / Export):- Survey of the European market, mainly France, England and Italy- Dealing with domestic and international suppliers and managing the importation of products- Distribution to wholesalers of home textiles by external sales network.SpecialtiesFacing challenges, decisive, enterprising.Focus on people: active listening, empathy.Key Account Management (Key Account).With business acumen and knowledgeable of the sales cycle methodology.Steady, persevering, honest.Contract and Teamwork.English and French high.