Santino Failla (Csm) Email & Phone Number

At Simply Great Ideas LLC since 2021, I've been leading technology transformations, application and user migrations across a diverse range of sectors. My role is pivotal in ensuring seamless business continuity and fostering growth amidst technological change. By driving successful implementations with a keen attention to technology details, I've contributed significantly to our clients' evolution in various industries.US Foods Project Highlights:• Developed comprehensive migration plans for software enhancements, ensuring a smooth transition to new OS environments and compatibility. This included designing robust cutover and fallback procedures, bolstered by thorough mock testing to ensure system resilience.• Significantly increased system efficiency and reliability by orchestrating the successful migration of six HP NonStop NSx systems from the legacy NSe systems, marking a major technological leap forward.• Directed multiple development teams in updating and testing all software components, ensuring optimal support for the new OS and NSx systems, thereby driving technological advancement.First Republic Bank Project Highlights:• Led the evaluation and selection of Amperity and LiveRamp in a proof of concept study, which set the stage for advanced customer data integration and analytics. This process involved managing the selection of a Martech solution, establishing an enterprise customer standard, and enhancing customer engagement.• Executed FRB's core banking deposits conversion, increasing system reliability and transaction efficiency—a key milestone in their technological modernization.• Led the conversion of downstream user interfaces for 17 business lines and 2.5K reports to streamline data access and reporting with new core data warehouse technology.• Planned and executed enterprise-wide data quality initiatives, improving data accuracy and facilitating better decision-making processes across the organization.

During my tenure at Launch Consulting Group from 2018 to 2021, as a Financial Services Sector Partner specializing in Program Management, I played a pivotal role in directing workstream executions across the various facets of Financial Institution (FI) business and technical processes. My leadership was instrumental in ensuring the development and implementation of comprehensive digital transformation strategies. A highlight of my career was leading a landmark digital transformation project for First Republic Bank, which involved replacing the US wire system with advanced functionalities for Card and Municipal Tax processing. This project significantly improved transaction processing efficiency and set a new standard for operational excellence in financial services.I also designed and executed a parallel Treasury Management evaluation process. By comparing new and existing processes, this initiative streamlined financial operations, paving the way for enhanced efficiency and effectiveness in treasury management.Key achievements include:• Optimizing client digital capabilities and operational efficiency by leading the creation and execution of business development teams dedicated to guiding financial institutions through their digital migration and modernization journeys.• Achieving a significant increase in annual revenue and reducing operating costs, a testament to my exceptional financial management skills and strategic vision.• Ensuring the seamless delivery of a complex program that encompassed six workstream tracks. This was achieved through the meticulous coordination of multiple vendors and the integration of both agile and waterfall methodologies, ensuring a flexible yet structured approach to project management.• Driving business sector growth within Launch Consulting and expanding the financial services portfolio, thereby contributing to the firm's market positioning and success in a highly competitive industry.

Hartford, Connecticut Area

As the Head of Financial Crimes Solutions & Business Development at CGI from 2016 to 2018, I led the charge in pioneering compliance technology solutions on a global scale. My leadership was instrumental in propelling our annual product business to exceed $20M, specifically in the realms of global sanctions and customer screening solutions, thereby setting new industry standards for compliance technology.A key aspect of my role involved leading the adoption and management of fixed-price contracts with international vendors, notably in India and the Czech Republic. This strategy not only optimized cost efficiency but also strengthened vendor relationships, ensuring a reliable and high-quality service delivery framework across our operations.Achievements during my tenure at CGI include:• Accelerating annual revenue growth and reducing operating costs within just six months. This was achieved by implementing effective financial and operational strategies that maximized efficiency and profitability.• Enhancing product quality by 200%, a significant milestone that involved minimizing unscheduled releases and streamlining testing automation. These improvements led to more reliable and efficient product deployments, thereby increasing client satisfaction and trust in our solutions.• Directing over 30M transactions daily for some of the world's largest financial institutions through the oversight of HotScan. This product plays a critical role in filtering 60% of the global currency trade value, highlighting our significant contribution to the financial industry's compliance and security standards.

Connecticut Area

During my time at CGI from 2014 to 2016, serving as Partner, Director of Product Management, and Chief Solutions Architect, I was dedicated to maintaining the highest standards of customer satisfaction and service availability for our global product suite. My leadership ensured 24x7 support coverage, a cornerstone for our commitment to continuous service worldwide.I directed our engineering team to pioneer new product innovations and functionalities, significantly advancing our technology and market competitiveness. This effort involved close collaboration with Fintech companies to incorporate cutting-edge technologies into our products, thereby offering our customers low-risk participation opportunities and enhancing the overall value of our offerings.Key responsibilities and achievements include:• Achieving operational excellence through the successful implementation of Treasury Management products for top-tier financial institutions, including the Federal Reserve and Bank of America. This not only showcased our ability to deliver at the highest levels but also solidified our reputation as a leader in financial technology solutions.• Expanding our client base globally and managing a $75 million annual product business. My role in leading the development and strategic direction across payments, web, financial messaging, Treasury Management, and financial crimes solutions contributed significantly to our global reach and impact.My tenure at CGI was marked by significant contributions to the company's growth and innovation in financial technology solutions, driving forward our mission to offer cutting-edge, reliable products to our clients worldwide.

In my role as Senior Vice President of Delivery and Operations at Fundtech from 2012 to 2014, I had the privilege of overseeing the global delivery and operations for the Global PayPlus payments product line. My focus was on ensuring exceptional service and product performance on a worldwide scale. This position demanded a blend of strategic oversight and hands-on problem solving, particularly when it came to providing executive-level support for our major clients. I played a critical role in resolving product issues and guiding large-scale, transformational implementations to success.One of my key responsibilities was leading a diverse team of 100 on-shore and off-shore developers and testers, with significant operations in Pune. This leadership role was focused on fostering a collaborative environment, prioritizing efficiency, and driving innovation within the team.Achievements during my tenure included:• Optimizing financial resources across five business units by directing budgetary and operational functions. This effort not only streamlined our operations but also ensured that our financial resources were allocated in a manner that maximized our effectiveness and strategic goals.• Revolutionizing quality standards and processes, which led to a significant reduction in severity one outages. This initiative enhanced product reliability with each release, reinforcing our commitment to delivering exceptional and dependable services to our clients.

During my tenure at Logica from 2008 to 2012 as Chief Solutions Architect and Product Manager, I was at the helm of directing the global implementation of financial services applications across diverse markets such as Payments, Wire Room, Municipal Tax, and Energy Trading. My role encompassed leading legacy modernization efforts and setting new product directions aimed at future growth. This strategic position involved engaging in direct customer interfacing, where I provided thought leadership and managed product portfolios with a keen eye on delivering results that exceeded client expectations.I was responsible for reporting budgetary insights to the executive board and executed architectural and long-term capacity planning, ensuring our technology infrastructure was robust, scalable, and ready to meet future demands. Leadership extended to steering a talented team of 120 on-shore and off-shore developers and testers in Bangalore, where I fostered an environment of innovation and collaboration.Key achievements include:• Revolutionizing product appeal by revitalizing legacy BESS products that had a declining client base. This involved crafting and executing a future roadmap with functional and technical enhancements, thereby injecting new life into our product offerings and reinvigorating client interest and engagement.• Achieving significant financial and operational milestones, which included increasing annual revenue six-fold and reducing costs. These accomplishments were a testament to our strategic initiatives, operational efficiencies, and the team's hard work and dedication.

Mit Fintech - Future Commerce

Understanding the dynamics leading to and driving the disruption in the financial services industry through use of technology. Develop.

Electrical Engineering, Computer Science