Marcus Santos Email & Phone Number

Nelson, BC

• Efficiently multitasked at peak volume times in a controlled and calm manner.
• Ensured entire bar area, including bar top, floors, tables, and stools are clean and free of clutter at all times.
• Skillfully promoted items on beverage lists and weekly restaurant specials.
• Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.

White Rock, BC

• Utilized knowledge off the food menu, wine & liquor menu to provide the perfect recommendation for each guest
• Displayed enthusiasm and knowledge about the restaurant’s menu and products.
• Routinely supported others areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
• Provided friendly and attentive service and exceptional hospitality

Langley, BC

• Responsible for store par sheets, orders and storage organization to uphold accurate inventory counts.
• Made a constant effort to build professional relationships with regular customers and how to meet their needs.
• Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations.
• Ensured freshness of food and ingredients by checking quality, keeping track of old and new items. Rotating stock.