Raffaele Santopaolo Email & Phone Number

Naples, It

Naples Area, Italy

KLIK.NETWORK is a telecommunication company who provides Internet access and telecom services to five thousands Italian customers. - Strategy - We chose not to be a company "for everyone" focusing on low prices. Instead we focused on a little market niche (not so litte as we thought), that is under served by the big telecom companies, to whom we offer a premium service. - Marketing - turnaround of sales channels from direct sales to a model based on a robust Web presence. We aren’t the first choice. But we make sure we’re found out when you are looking for something different. - Customer Care - every company on earth says that they are customer centric. But until the customer is in the daily processes it remains a nice sentence hanging on the walls. Somebody said once "good intentions don't work. Mechanisms do." We set up all the processes with the final customer in mind. And our reputation is confirming we're doing a good job. We'll do better.Goals Achieved in 6 years + Sales x5 + Customer Base x6 + WEB unique visitors from zero tu 7.500/month + online brand reputation

Cotonou, Benin, West Africa

Start-Up of the first readymix concrete business in the country. Full P&L Reporting Responsibility, Product Development, Product Quality.

Italy + West Africa

NISA HOLD is a 50 ML privately owned business with +10 different operating companies within its portfolio focusing on cement trading and readymix concrete manufacturing. I was responsible for the operations and P&L. I led a large analytics/IT project aimed to develop an internal dashboard-based CRM for operations/financial data. Brought financial discipline introducing credit/manufacturing/P&L monthly/quarterly/annual reporting - Project Manager for the introduction of RVMs - Reverse Vending Machines - in Italy, manufactured by TOMRA / Norway

Napoli

London, United Kingdom

CMA-CGM is a major shipping line; I've worked in the London Office as a sales analyst delivering company presentations for all the UK business.

Industrial Engineering

Activities and Societies: BEST - Board of European Students of Technology - Vice Presedent, Fund Raising Manager and Recruiter. Executive.

58/60