Grace S. Email & Phone Number

Los Angeles County, California, United States

• Fostered emotional intelligence among students to effectively advocate for their own needs.
• Collaborated with students to create individualized learning plans, increasing student engagement by 30%.
• Implemented and ran writing activities for up to 10 middle and high school-aged students.
• Guided literature study groups of 15 students increasing final semester grades up to 45%.Served as a liaison between the school and families of students with learning differences or outside agencies to enhance the.

Identified and delivered a plan targeting consumers increasing sales goals by 27%.Researched rising trends and generated social media plan increasing customer outreach by 12%.Incorporated spreadsheets tracking inventory and maximizing profits by 18%.Programmed and designed a portfolio website with direct purchase offerings increasing user satisfaction by.

• Create daily engaging lesson plans that increase student reading scores.
• Encourage students to develop an emotional vocabulary to advocate their needs and feelings.
• Conduct practice tests to track student progress, identify areas for improvement, and establish goals for exam preparation.
• Aide in classroom breakout groups that focus on conflict/resolution and friendship building.

Downey, California, United States

Built spreadsheets maximizing prompt project closing, leading to an increase in customer retention by 25%.Managed mitigation team and assigned consistent projects decreasing total estimated costs by 15%.Scheduled and maximized communication between customers and mitigation teams increasing customer feedback by 37%.Formalized documentation process of.

Manhattan Beach, California, United States

Coordinated payment of invoices by tracking and arranging charges for third-party vendors, which increased accounting department productivity by 10%.Proofread and prepared team communication documents and emails to ensure accuracy and maintain consistent communication across various departments.Scheduled meetings, managed calendars, and scheduled.

Los Angeles, California, United States

Optimized flow of shuttle pick-up by consistently organizing meetings with management focused on increasing communication and problemsolving.Lead and implemented training to maximize guest interactions.Lead and implemented strategies that increased AYS answering times to 3 rings or less.Created and managed strategies for increased departmental reviews by.

Los Angeles, California, United States

Facilitated communication between management and event team to increase workflow for banquet servers.Coordinated service projects to increase team moral. Researched and communicated hotel and Los Angeles history to increase brand and guest interaction.Oversaw action plans and floor plans to continue smooth flow of banquet event operations.Encouraged.

Hollywood, California, United States

Implemented streamline process for categorizing maintenance and service tickets. Created monthly and weekly service goals for the front desk and star service department.Identified common service requests which aided in preventing customer complaints.

Marina Del Rey, California, United States

Worked closely with food runners and servers to ensure guest experiences were at a fine dining (Forbes) standard.Cross trained as food runner, server, and mini bar attendant.Prepared specialty coffees including cappuccinos and lattes.

Bachelor Of Arts - Ba, Animation, Interactive Technology, Video Graphics And Special Effects

Activities and Societies: Gravitas Animation Society Bachelors in Art with an emphasis in animation and video editing.

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities