- Review of daily financial reports and follow-up with accounting department.- Apply performance data to evaluate and improve operations, target current business conditions and forecast needs.- Provide guidance to internal teams in order to achieve financial and quality targets.- Devise processes to boost long-term business success and increase profit levels. - Collaborate with area managers to evaluate needs and optimize operational plans.- Monitor employee productivity and… Show more - Review of daily financial reports and follow-up with accounting department.- Apply performance data to evaluate and improve operations, target current business conditions and forecast needs.- Provide guidance to internal teams in order to achieve financial and quality targets.- Devise processes to boost long-term business success and increase profit levels. - Collaborate with area managers to evaluate needs and optimize operational plans.- Monitor employee productivity and optimize procedures to reduce costs. Show less

- Trained and guided team members to maintain high productivity and performance metrics.- Demonstrated exceptional knowledge of process optimization in relation to profit and loss.- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.- Organized employees shifts taking into account customer traffic and employee strengths.

- Handled customer complaints and inquiries.- Assisted with training and development of team members.- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.- Provided primary customer support to internal and external customers.- Monitored team's performance and gave feedback when necessary.- Updated job knowledge by attending workshops, training sessions and educational opportunities.- Responded to… Show more - Handled customer complaints and inquiries.- Assisted with training and development of team members.- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.- Provided primary customer support to internal and external customers.- Monitored team's performance and gave feedback when necessary.- Updated job knowledge by attending workshops, training sessions and educational opportunities.- Responded to customer requests for products, services and company information.- Answered constant flow of customer calls with minimal wait times. Show less