Amanda Santos Email & Phone Number

Paramus, New Jersey, US

• Primary responsibility includes Managing Customer Relationships, Contracts, Risk Mitigation andAdvocacy for Enterprise Organizations.
• Manage customer book of business currently at $7 Million Annual Spend.
• Establish trust and transparency with customers within my territory to enable meaningfulrelationship with customers.
• Develop consultative relationship with accounts starting from Developers, AppSec teamto C-Level influencers and Decision makers within existing accounts.
• Conduct quarterly business reviews with customer teams to ensure product alignmentwith the organization’s objectives, present roadmap and performance evaluation.
• Create a strong vendor/partner relationship with clients to assist in future expansion andrenewals for the sales team. “Stickiness”

Houston, TX, US

• Responsible for Managing Account Base of 4 Million + Monthly Billing Revenue
• Managing Daily Activity to Exceed Monthly Account Renewal Quota while maximizing AccountRetention
• Understand and Ability to present/sell LOGIX Fiber Networks product portfolio (Fiber,Voice/PRI Services,Cloud Voice, Point to Point, SD WAN and Data Center Services)
• Build trust and rapport with Clients and C-Level Leadership within my account base to driveaccount growth and retention
• Conduct Quarterly Business Reviews with TOP 20 Accounts and Sr. Leadership Team to focus oncontinued overall health of account while presenting product/service roadmap to meet future businessobjections while driving.
• Monitor early risks within account base to deter and maximize account retention

Dallas, TX, US

• Managing Sales within given Dispatches – Managing Daily Activity to Exceed Monthly Quota
• Manage and execute 30/60/90 Day Sales Funnel
• Understand and Sell AT&T’s portfolio of products and services (i.e. DIRECTV, UVERSE, WirelessServices and Internet Services)
• Prospect and Close new business through customer home visits/dispatches
• White Glove Service – Ensure new install customers understand new services while offering additionalwireless services to meet monthly sales objectives
• Consistent Performer – Surpassed Monthly Sales Objectives

Stamford, CT, US

• Business Sales – Small/Medium Telecom Sales
• Daily Sales within given Territory – Prospecting, Networking, Managing Daily Activity to Exceed MonthlyQuota
• Manage and execute 30/60/90 Day Funnel
• Manage Lead’s List within Territory
• Prospect/Close new business through cold calling, emailing, networking, and referrals
• Ensure that all written business is installed – Follow-up through process

Overland Park, Kansas, US

*General Business Solutions Consultant with Sprint in the DFW Market*Create and cater solutions for companies in specific industries to increase profitability, drive initiatives and goals *Responsible for retaining and growing a base of assigned accounts*Account planning, opportunity planning and solution selling skills*Responsible for obtaining new.

Bellevue, WA, US

• Mid-Market B2B Sales - Business Development/Account Management (North Texas/Oklahoma)
• Negotiate and sell T-Mobile voice and data wireless services and generated immediate revenue through direct sales to new accounts primarily consisting of mid-size and large corporations through prospecting, cold.
• Proactively penetrate existing assigned accounts (module)and increase corporate liable business by making recommendations for new lines, new products, and solve for customer solutions. Develop positive business.
• Prospect, close and implement new accounts while maintaining lowest churn in the North Texas/Oklahoma Region.
• Provide strategic account planning and analysis within assigned base of accounts, focused on integrating wireless voice and data solutions using the T-Mobile GSM/GPRS/EDGE/UMTS/HSPA+/4GNetwork.
• Create and respond to large government and corporate account RFPs.

Bellevue, WA, US

• Managed several locations within Austin and consistently increased MOM revenue and YOY activation conversion.
• Manage all aspects of employee performance including recruiting, interviewing, hiring and scheduling. Training and coaching reps to sell T-Mobile wireless products and services; coaching through weekly and monthly one.
• Coach and build high performing teams while maintaining T-Mobile’s value of “Best Place to Perform and Grow” environment.
• Train and coach employee performance and customer service skills to increase customer satisfaction with a consecutive 94% or higher average in Voice of the Customer; understand contributing factors in Churn and coach.
• Highest November 2009 Operational Audit Score in Division with 90%
• Selected to open and manage new store #9660 in January of 2009. Fastest ramping store in Austin South in 2009, 200+ activations in first month open.