Raquel Santos Email & Phone Number

Kitchener, On, Ca

Kitchener, Ontario, Canada

• Ensured parts were produced within drawings and GD&T specifications using appropriate tools.• Led final inspections in accordance with established practices. • Reported quality inspection and issues results in a clear, accurate, and neat manner.• Certified product recovery, withdrawal, and recall scanning to the appropriate location.• Guaranteed related inventory transactions after identifying Non-Conforming Material.

Guelph, Ontario, Canada

Work HistoryRecruiter (contract) Aug. 2023Denso. Guelph, ON.• Prevented delivery gaps due to understaffing by leading the recruiting of over 100 new employees. • Promoted good performance ratings on workflow by hiring staff with behavioural fits • Led the sourcing, screening interview questions, dexterity tests and interview of the recruitment

New Hamburg, Ontario, Canada

• Recorded key performance indicators for the quality department• Ensured safety and quality during production• Identified and documented quality and production process deficiencies• Addressed immediate corrective actions on-site as necessary• Investigated consumer/customer complaints, facilitated root cause solutions, and communicated the results to the supervisor.• Trained and coached production operators on the Quality Acceptance Criteria and alerts• Inspected daily production to ensure compliance with quality standards and signed off containers after a thorough inspection of both parts and the associated documentation• Completed and maintained Quality documents, policies, procedures, logs, and records as required.• Supported production and provided leadership as required• Assisted product recovery, withdrawal and/or recall in case of a quality deviation.• Carried out Calibrations as scheduled by the quality supervisor• Conducted line checks on the process variables to ensure operating standards were being met.• Inspected part of operating machinery and equipment periodically and specifically after repairs were made to ensure that it runs according to specifications.• Maintained working relationships with all employees to minimize morale and grievances and Mediate labour issues.• Assisted the supervisor in the development of department procedures and systems based on the indicators

New Hamburg, Ontario, Canada

• Ensured environmental compliance and supported the day-to-day activities of the Quality Department.• Worked with external consultants to ensure the site maintains legal compliance with all its’ environmental permits and related environmental legislation obligations, including documentation, monitoring and measurement and reporting to authorities.• Planned, implemented, and coordinated the environmental compliance activities throughout the organization• Led the internal environmental legislation tracking and documentation.Assist the maintenance and facilities team in the implementation of environmental related. • Assisted the maintenance and facilities team in implementing environmental-related controls and corrective actions.• Participated in continual learning to stay up to date on compliance and regulatory changes

• Followed standard practices to maintain inventory accuracy• Ensured inventory storage requirements are met • Supported planning and execution of product relocation• Inspected and corrected inventory documents• Reviewed lists for accuracy and completeness before job file closure• Identified information for corrections according to inventory balance• Worked responsible for maintaining stockroom organized• Physically count stock using a hand-held scanner• Provided exceptional customer service

• Identified client’s needs guiding them to the best solution • Handled inbound calls, customer’s greeting and data entry• Collected information and processed paperwork • Generated administrative documents and reports• Performed documents and information filling • Supported general office duties and administrative activities

- Provided a happy, safe, and stimulating environment - Planned and developed material and classes for children- Collaborated in executing the program and philosophy of school- Engaged children in the process of resolving problems and conflicts

Certificate, Quality Assurance In Manufacturing And Management.

Activities and Societies: ISO, NDT, Industrial Drawing, Metrodoly, • Communicate technical information effectively to customers.

Certificate, Logistics, Materials, And Supply Chain Management

Bachelor'S Degree