Fábio Santos

Fábio Santos Email and Phone Number

Contract Manager Analyst @ Accenture Brasil
São Paulo, Brazil
Fábio Santos's Location
São Paulo, Brazil, Brazil
About Fábio Santos

At Accenture Brasil, my role as a Renewal EA Specialist Latam for Microsoft harnessed my expertise in customer success and digital sales to drive impactful after-sales support and contract renewals. Collaborating with a diverse team, we facilitated change management and offered best practices to ensure our clients’ transformative success, aligning with their strategic and tactical goals to fuel new business within existing accounts.My educational foundation from Estácio and Fundação Getulio Vargas in Gestão Comercial and Vendas equips me with a strategic approach to B2B sales, where my passion for technology and innovation meets a profound understanding of market intelligence and relationship management. The drive to contribute to the professional growth of both individuals and organizations is at the core of my professional ethos.

Fábio Santos's Current Company Details
Accenture Brasil

Accenture Brasil

View
Contract Manager Analyst
São Paulo, Brazil
Website:
accenture.com.br
Employees:
9362
Fábio Santos Work Experience Details
  • Accenture Brasil
    Contract Manager Analyst
    Accenture Brasil
    São Paulo, Brazil
  • Accenture Brasil
    Renewal Specialist Ea Latam For Microsoft | Customer Success | Digital Sales
    Accenture Brasil Dec 2023 - Present
    São Paulo, Brasil
    I assist clients with post-sale onboarding, product usage, and pursuing contract renewal/expansion opportunities;Collaborate to drive change management, share solution implementation best practices, and resolve customer issues to ensure successful transformation;Gain a deep understanding of partners’ business goals in their respective markets, providing informed insights to help them succeed;Act as a subject matter expert, demonstrating knowledge of the product portfolio for client use;Partner with the client to understand their strategic and tactical goals to produce new pipelines in existing accounts;Engage with existing mid-sized and large clients in integration, steady state, or transformation phases;Work with end users, operational, commercial, and financial decision makers.I assist clients with post-sale onboarding, product usage, and pursuing contract renewal/expansion opportunities; Collaborate to drive change management, share solution implementation best practices, and resolve customer issues to ensure successful transformation; Gain a deep understanding of partners' business goals in their respective markets, providing informed insights to help them succeed; Act as a subject matter expert, demonstrating knowledge of the product portfolio for use by the client Partner with the client to understand their strategic and tactical goals to produce new pipelines in existing accounts; Engage with existing mid-sized and large clients in integration, steady state or transformation phases Work with end users, operational, commercial and financial decision makers.Skills: Strategic partnerships · Digital marketing · Contract renewal · Upsell and retention · Stakeholder engagement · Cloud computing · Customer success · Customer relations · Business meetings
  • Accenture Brasil
    Inside Sales Account Representative Analyst
    Accenture Brasil May 2023 - Dec 2023
    São Paulo, Brasil
    I am responsible for nurturing a high volume of accounts; upselling/cross-selling/activating new and existing accountsRetaining and increasing revenue in their accountsI grow our partners' businesses and transform data into compelling stories and actionable insights to help them succeedI track, analyze and communicate key quantitative metrics and business trends internally with the teamI work with the client's business segment handling small to mid-sized opportunitiesI work with deals to lead the qualification stage and various stages of the Sales Cycle
  • Bowe | B2B
    Business Development Representative | Demand Generation | B2B
    Bowe | B2B Nov 2022 - Apr 2023
    Uberlândia, Minas Gerais, Brasil
    B2B sales professional working as a BDR on his journey to start the process of connecting with leads and bringing them closer to our services.I currently work as a Business Development Representative at Bowe B2B, specializing in helping companies improve their internal processes through technology solutions such as IaaS, PaaS, SaaS, DaaS, Cloud Computing, Managed Services, DeVops as Service, IT governance, customer successB2B sales professional working as a BDR on his journey to start the process of connecting with leads and bringing them closer to our services. Today I work as a Business Development Representative at Bowe B2B, specializing in helping companies improve their internal processes through technological solutions such as IaaS, PaaS, SaaS, DaaS, Cloud Computing, Managed Services, DeVops as Service, IT governance, customer successSkills: Digital Marketing · B2B · Customer loyalty · Solution sales · Sales operations · SAP Business One · Stakeholder Engagement · Sales management · Demand generation · Marketing · Digital transformation · Sales process · Lead qualification · Direct sales · Business intelligence
  • Datarain Consulting
    Smb Aws Bdr
    Datarain Consulting Feb 2022 - Sep 2022
    São Paulo, Brasil
    B2B sales professional working as SDR|BDR on his wonderful journey of starting the process of connecting with leads and bringing them closer to our services.Supporting the construction of the sales process;Helping our clients see where they can improve their business process in an agile, transparent, simple and scalable way.B2B sales professional working as SDR|BDR on his wonderful journey of starting the process of connecting with leads and bringing them closer to our services. Supporting the construction of the sales process; Helping our clients see where they can improve their business process in an agile, transparent, simple and scalable way. Skills: Sales Management · Account Management · Digital Marketing · Lead Generation · Customer Loyalty · Solution Selling · Sales Operations · Sales Prospecting · Stakeholder Engagement · Sales Management · Cloud Computing · Demand Generation · Business Development · Meeting Planning · Sales Presentations · Sales Process · Complex Sales · Sales Development · Lead Qualification · Direct Sales · Outbound Sales
  • Proative Technology
    Bdr| Geração De Demandas | Parcerias | Comercial B2B
    Proative Technology Mar 2021 - Feb 2022
    São Paulo, Brasil
    Business Intelligence- CRM Management - Sales Force - RDStation.- Sales Navigator LinkedIn- Scheduling meetings- Lead Qualification- New business development- Implementation and customer relationship.- Preparation of statistical reports- Market research and mapping- Customer portfolio managementBusiness Intelligence - CRM Management - Sales Force - RDStation. - Sales Navigator LinkedIn - Scheduling meetings - Lead Qualification - New business development - Implementation and customer relationship. - Preparation of statistical reports - Market research and mapping - Customer portfolio managementSkills: Digital Marketing · Lead generation · Customer loyalty · Solution selling · Sales operations · Stakeholder engagement · Sales management · Demand generation · Business development · Marketing · Sales presentations · Sales process · Sales development · Lead qualification · Direct sales

Fábio Santos Education Details

Frequently Asked Questions about Fábio Santos

What company does Fábio Santos work for?

Fábio Santos works for Accenture Brasil

What is Fábio Santos's role at the current company?

Fábio Santos's current role is Contract Manager Analyst.

What schools did Fábio Santos attend?

Fábio Santos attended Estácio, Fundação Getulio Vargas, Fundação Getulio Vargas.

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