Accomplished performance-driven professional with extensive experience in Healthcare Operations spread across Enterprise Benefits Administration, Claims Management, Membership, Provider Services, Document Operations/Contract Administration - SBC/SOB/EOC/Policy etc.foussed on growth and increasing efficiency of Business operations. Repeated success in evaluating and upgrading business practices to enable achievement of full potential. Versatile leader with temperament for identifying improvement areas, devising innovative solutions , making strategic decisions and translating leadership vision into executable plans. Ability to maintain robust relationships with stakeholders across the board. Proven expertise in Operations management, P&L management, Team building and Leadership, Project management,  Process redesign and transformation, Change management and governance, Employee satisfaction and retention, Problem and Issue Management, Operational risk and compliance